Sr. Enterprise Research Administration Business Analyst

North Carolina State University; United States; On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Programs

PTO

Job summary

NC State University is seeking a Senior Business Analyst for the Enterprise Research Administration (ERA) System. You will partner with campus stakeholders and IT to analyze needs, design configurations, and support multiple ERA modules.

You’ll manage SDLC activities, produce technical docs, and guide testing and SME training to ensure reliable, scalable research administration solutions across the university.

Qualifications

• Master’s degree plus 2+ years of relevant experience or Bachelor’s degree plus 3+ years of relevant experience.
• Experience configuring and supporting InfoEd’s enterprise software application.
• Experience through all phases of the Software Development Life Cycle (SDLC).

Responsibilities

• Analyze business needs with campus stakeholders and IT teams to design ERA solutions.
• Coordinate development activities and manage project plans across ERA modules.
• Perform testing and documentation to ensure reliability and user satisfaction.

Skills

Business analysis

Requirements gathering

Stakeholder collaboration

System implementation

Quality assurance & testing

Documentation

Effective communication

Education

Master’s degree + 2+ years relevant experience

Bachelor’s degree + 3+ years relevant experience

Tools

InfoEd

Job description

Posting Details

Posting Information

Posting Number PG194852EP

Internal Recruitment No

Working Title Sr. Enterprise Research Administration Business Analyst

Anticipated Hiring Range Commensurate with education/experience

Work Schedule Standard Workweek (typically Monday-Friday between 8 am and 5 pm) with some overtime as needed.

Job Location Raleigh, NC

Department Enterprise Application Services

About The Department

Enterprise Application Services ( EAS ), a unit in the Office of Information Technology ( OIT ), is responsible for the design, implementation, operation, enhancement, maintenance and operational support of the University’s enterprise business applications. This includes: development, operation & maintenance of all enterprise administrative systems (Advancement, Business Intelligence, Financials, HR, Identity Management, Imaging, Non-Credit Education, Portal, Research Administration and Student Information Systems, etc.), configuration management, database administration, maintenance, enhancements, and application integration.

Wolfpack Perks And Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical , Dental , and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential Job Duties

Help advance NC State’s research enterprise by supporting the systems that enable research administration across the University. As the Senior Business Analyst for the Enterprise Research Administration ( ERA ) System, you will play a critical role in the design, implementation, enhancement, and support of the University’s enterprise research administration platform. Working closely with campus stakeholders and IT partners, you will develop and maintain solutions that support the full research lifecycle while ensuring reliable, efficient, and user-focused system functionality across multiple ERA modules.

Key Responsibilities

Business Analysis & Solution Development

• Partner with campus stakeholders and IT teams to analyze business needs, develop functional and technical specifications, and design, configure, and enhance the Enterprise Research Administration ( ERA ) System.
• Support multiple ERA modules, including Conflict of Interest/Commitment, Animal Care & Use, Human Subjects, Proposal Development, Proposal Tracking, Subrecipient, and Post Award Management.
• Design, build, and implement practical, cost-effective business solutions that integrate seamlessly within a complex enterprise environment while evaluating emerging technologies for future organizational needs.

System Implementation & Project Management

• Prepare, maintain, and communicate project plans that support the full software development life cycle ( SDLC ), from requirements gathering through implementation and post-migration validation.
• Coordinate development activities, monitor project progress, and collaborate with campus and IT partners to ensure projects are completed accurately and on schedule.
• Support system configuration, code and integration development, testing, Subject Matter Expert ( SME ) training, and ongoing operational support.

Testing, Quality Assurance & Technical Support

• Perform detailed business analysis, solution development, regression testing, performance testing, and quality assurance activities to ensure system reliability and functionality.
• Develop and maintain technical documentation, communicate project status, and support continuous system improvements through effective troubleshooting and issue resolution.
• Assist customers with defining requirements, implementing solutions, testing enhancements, and resolving technical and functional issues in a timely and effective manner.

If you aresomeone who enjoys solving complex business and technical challenges, collaborating with varied stakeholders, and developing enterprise solutions that support research and innovation, we encourage you to apply. If you thrive in a collaborative environment, have a passion for continuous improvement, and are committed to delivering high-quality systems and exceptional customer service, we’d love to have you join the Enterprise Research Administration team.

Other Responsibilities

In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department’s operations.

Qualifications

Minimum Education and Experience

• Master’s degree and at least two years of relevant experience; or Bachelor’s degree with at least three years’ of relevant experience; or an equivalent combination of education, training and relevant experience.
• All degrees must be received from appropriately accredited institutions.
• For management‐level roles, also include with the above requirements 1‐2 years of supervisory experience.

Other Required Qualifications

• Experience configuring and supporting InfoEd’s enterprise software application, including managing system settings, security, forms, reports, scheduled tasks, or comparable administrative functions.
• Demonstrated experience analyzing business and technical requirements, identifying complex problems, and developing practical solutions that support business processes and customer needs.
• Experience working through all phases of the Software Development Life Cycle ( SDLC ), including requirements gathering, business analysis, solution design, testing, documentation, implementation, and post-deployment support.
• Demonstrated ability to manage multiple concurrent projects, balance competing priorities, and meet deadlines while collaborating effectively with business stakeholders, technical teams, and leadership.
• Experience planning, executing, and documenting testing activities, including functional, regression, or user acceptance testing, to ensure system quality and reliability.
• Demonstrated ability to communicate technical and functional information effectively through written documentation and verbal communication with both technical and non-technical audiences.

Preferred Qualifications

• Proficiency with Microsoft Office, Google Apps (Docs, Sheets, Forms, etc.)
• Process flow charting tools (Visio, Lucid Charts, etc.)

Required License(s) Or Certification(s)

N/A

Valid NC Driver's License required No

Commercial Driver's License required No

Recruitment Dates and Special Instructions

Job Open Date 09/10/2026

Anticipated Close Date Open until filled

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Position Details

Position Number 00107025

Position Type EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0

Appointment 12 Month Recurring

Mandatory Designation - Adverse Weather Mandatory - Adverse Weather

Mandatory Designation - Emergency Events Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Department ID 515001 - Enterprise Application Services

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail] .

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.