Sr. Engineer – Voice Systems

Technology Solutions, Inc.; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

eScience & Technology Solutions, Inc. seeks a highly experienced Voice Systems Engineer to support FAA modernization and lifecycle management of NAS voice communications.

You will work on ATC voice systems, voice switch platforms, IP and VoIP interfaces, and system integration across multiple sites. The role requires 10+ years of engineering experience, a relevant engineering or computer science degree, and the ability to obtain FAA suitability and a Public Trust clearance.

Qualifications

• Bachelor’s degree in Systems Engineering, Electrical Engineering, Mechanical Engineering, Computer Engineering, Computer Science, or a related discipline or equivalent professional experience.

Responsibilities

• Provide systems engineering expertise for modernization and sustainment of FAA ATC voice communications systems and supporting infrastructure.
• Develop, refine, and analyze technical, operational, and performance requirements for voice systems.
• Evaluate voice switch technologies, networks, and interfaces; perform market research and vendor assessments.
• Support system integration activities involving voice switches, network infrastructure, and supporting applications.
• Produce engineering documentation, test plans, and implementation plans; participate in verification, validation, and deployment activities.

Skills

Systems engineering

Voice communications

Networking

VoIP

Analytical thinking

Communication

Independent work

Education

Bachelor’s degree in a related engineering or computer science field

Tools

Voice switch platforms

Job description

Work Location: FAA Headquarters, telework, and/or field locations as authorized (up to 25% travel)
Agency: FAA APC / Voice Switch Systems
Min. Education Requirement: Bachelor’s degree in Systems Engineering, Electrical Engineering, Mechanical Engineering, Computer Engineering, Computer Science, or a related technical discipline OR equivalent professional experience meeting or exceeding the degree requirement based on federal education/experience balance standards.
Experience: 10+ years
Position: Full-Time/exempt
Clearance: Must be able to obtain and maintain FAA Public Trust / Suitability

POSITION OVERVIEW:

eScience & Technology Solutions, Inc. is seeking a highly experienced Voice Systems Engineer to support the Federal Aviation Administration (FAA) in the modernization, sustainment, and lifecycle management of Air Traffic Control (ATC) voice communications systems throughout the National Airspace System (NAS). This position provides advanced engineering expertise in ATC voice communications, voice switch platforms, communications networks, VoIP technologies, analog and digital interfaces, and system integration. The engineer will support all phases of the system lifecycle, including requirements development, technology assessments, market research, source selection activities, system verification and validation, implementation planning, deployment support, and long-term sustainment. The Voice Systems Engineer serves as a subject matter expert and trusted technical advisor to FAA stakeholders, supporting modernization initiatives that enhance the reliability, interoperability, security, and operational effectiveness of critical NAS voice communications systems.

KEY RESPONSIBILITIES:

• Provide systems engineering expertise for modernization and sustainment of FAA ATC voice communications systems and supporting infrastructure.
• Support the development, analysis, and refinement of technical, operational, and performance requirements for voice communication systems.
• Conduct engineering evaluations of existing and emerging voice switch technologies, communications systems, and network architectures.
• Perform industry and market research to support FAA acquisition planning and technology modernization initiatives.
• Support technical evaluations, source selections, engineering reviews, and vendor assessments.
• Analyze and evaluate ATC voice switch architectures, including air-to-ground (A/G) trunks, ground-to-ground (G/G) trunks, networking components, and interface requirements.
• Assess and develop solutions involving analog, electrical, digital, IP, and VoIP communications technologies.
• Support system integration activities involving voice switches, network infrastructure, communications circuits, and operational support systems.
• Develop, review, and maintain engineering documentation, technical reports, design packages, interface control documents, test plans, and implementation plans.
• Participate in system verification, validation, testing, acceptance, and deployment activities.
• Evaluate system performance, operational effectiveness, interoperability, reliability, maintainability, and supportability.
• Collaborate with FAA engineering organizations, Tech Ops personnel, program managers, contractors, vendors, and operational stakeholders.
• Identify technical risks and develop mitigation strategies to support successful system implementation and sustainment.
• Provide technical recommendations supporting lifecycle planning, modernization roadmaps, and long-term strategic initiatives.
• Support troubleshooting, root cause analysis, and resolution of complex communications and systems integration issues.
• Analyze, design, develop, implement, and test software solutions supporting engineering, operational, or functional requirements associated with NAS systems and supporting applications.
• Participate in technical interchange meetings, design reviews, milestone reviews, and engineering working groups.
• Provide technical leadership and mentorship to engineering and project teams as needed.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Systems Engineering, Electrical Engineering, Mechanical Engineering, Computer Engineering, Computer Science, or a related discipline.
• 10+ years of engineering experience supporting communications, telecommunications, networking, voice systems, or aviation-related technologies.
• Experience working with Air Traffic Control (ATC) voice communications systems.
• Experience supporting requirements development, systems engineering, integration, testing, deployment, and lifecycle management activities.
• Knowledge of FAA National Airspace System (NAS) voice communications architectures and operational environments.
• Experience with ATC voice switch platforms, associated hardware, software, and communications interfaces.
• Experience supporting voice switch air-to-ground (A/G) trunk design and implementation.
• Experience supporting voice switch ground-to-ground (G/G) trunk design and implementation.
• Experience with communications networking, VoIP technologies, and voice/data communications systems.
• Knowledge of analog, electrical, digital, and IP-based communications interfaces.
• Strong analytical and problem-solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to work independently while effectively supporting multidisciplinary teams.
• Ability to manage multiple technical assignments within established schedules and priorities.
• U.S. citizenship and ability to obtain and maintain FAA suitability requirements.

PREFERRED QUALIFICATIONS:

• Prior FAA, NAS, Engineering Services, Technical Operations (Tech Ops), or Air Traffic Organization (ATO) experience.
• Experience supporting FAA voice communications modernization initiatives.
• Experience with FAA voice switch systems, telecommunications infrastructure, and operational communications environments.
• Knowledge of systems engineering methodologies, requirements management tools, and lifecycle management processes.
• Experience supporting operational test and evaluation activities.
• Experience working on federal acquisition, source selection, or technology assessment efforts.
• Familiarity with cybersecurity considerations and secure communications architectures.
• Experience developing software, automation, or engineering support tools.
• Advanced degree in engineering, computer science, telecommunications, or a related discipline.

Physical Demands:

• Ability to stand, walk, bend, stoop, and kneel for extended periods during site assessments and equipment installations.
• Ability to climb ladders, towers, and elevated platforms up to 100 feet using fall protection equipment.
• Ability to lift and carry tools, components, and diagnostic equipment weighing up to 50 pounds.
• Ability to work in confined spaces and at heights while performing detailed technical tasks.
• Ability to travel long distances by car or air to reach remote or nationwide sites.
• Ability to work outdoors in varying weather conditions (heat, cold, rain, snow).
• Ability to adapt to variable work schedules, including early mornings, evenings, weekends, and holidays, based on operational needs and emergency response requirements.

Working Conditions:

• Travel to FAA facilities, transmitter/receiver sites, and telecommunications hubs across the U.S.
• Exposure to outdoor and elevated work environments, including rooftops, towers, and remote terrain.
• Work in secure federal facilities and restricted-access areas, requiring adherence to safety and security protocols.
• Oversight of team-based projects in field conditions, including mentoring and technical supervision.
• Flexible work hours and short-notice deployments in response to system outages, certifications, or scheduled upgrades.
• Compliance with federal safety standards, including use of PPE, fall protection, and RF exposure guidelines.
• Participation in background checks, drug testing, and security clearance processes as required by contract terms.

Company Information:

eScience & Technology Solutions, Inc. (eSTS) is an engineering and program management services company looking for employees who are success-oriented, professional and customer focused. eSTS offers a comprehensive benefits program with options that enable each employee to structure a benefits package tailored to meet their family’s needs.

EEO Statement:

eSTS provides equal employment opportunities to all employees and qualified applicants for employment will receive consideration for employment without regard to race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity, status as a protected veteran or any other characteristic protected by federal, state, or local laws.