Job Description Summary
GE Vernova Wind is looking for an experienced professional to work on challenging assignments, in a cross functional engineering discipline for fleet issues with high business impact. All activities consider both the business and the technical needs of the customers with the goal of providing a solution keeping SQDC in mind.
The role will entail working independently to form and lead diverse RCA teams of subject matter experts and stakeholders, in a global matrix-ed organization, and ensure in timely and complete resolution of turbine or fleet catastrophic failures.
In this role, you will utilize your experience and expertise to solve problems, develop and drive execution of action plans for containment, correction, and prevention of technical problems.
As a Senior Engineer, you will seek opportunities to improve RCA outcomes by incorporating lessons learnt in products, supporting colleagues on other RCAs, leading teams to provide the highest levels of execution, and assuming leadership on process improvement.
The position requires understanding of engineering concepts, problem solving & project management methods and procedures.
Job Description
Essential Responsibilities:
- Assume ownership of any catastrophic event in the fleet and wort towards immediate site response and containment activities.
- Work with relevant stakeholders like FPM, O&M, EHS, Safety, Engineering, Communications, Legal, Customers and Regional Leadership, and Wind Leadership
- Ensure a bi-directional communication with the Customer on the event and next steps.
- Work to handover the Major Event to RCA leader, in case further Root Cause is required.
- Lead 8D root cause analysis process for assigned Major Event RCAs, form, and lead team through 8D process, identify stakeholders, and subject matter experts and establish agreement on RCA objectives and expectations.
- Define technical workstreams, identify owners and gain agreement on task completion dates. Work with leadership to ensure workstreams are effective, on track, and prioritized.
- Maintain documentation (Major Event Checklists, and other relevant documents like - Quality Suite, Technical Underwriting, Reports, Presentations, etc.), and other tools like Confluence for standard work.
- Create and drive expedite fleet communications, as necessary - correct documentation, manuals, work instructions, TIL's, etc.
- Own internal & external (customer) communications related to Major Events and RCA's, coordinate stakeholder input, providing information and formats based on need and audience. Work with legal team, as needed, to balance customer relationship and protect GE Vernova IP.
- Identify and mitigate risk to action plans, ensuring RCA executes with urgency.
- Identify (and take responsibility as appropriate for) misses during Major Event/ RCA execution and take steps to swiftly correct course.
- Collaborate with colleagues, as needed, to support timely execution of Major Event Protocol/RCAs. Drive prioritization and quick execution.
- Coordinate monitoring of the failure mode and/or effects in the target fleets, including impact on availability.
- Investigate other fleet and other systems/components for failure mode risk.
- Collaborate with cross-functional teams to execute monitoring, inspections, tests and allocate resources considering the criticality of assets and impact on customers.
- Engage subject matter experts and stakeholders to assess the scope and severity of potential impacts, and to execute swift response and resolution.
- Develop & Coordinate Containment Actions with urgency to reduce quality costs and customer pain.
- Identify safety considerations presented by the issue or containment actions, and coordinate support by additional teams to mitigate.
- Make stop-the-line recommendations (turbine, manufacturing, supplier, etc.), and define criteria for resuming operation.
- Identify root causes & contributing factors using established problem-solving tools. Guide subject matter experts in discussions and tool use. Maintain objectivity in theory development. Identify and balances the need for additional evidence with the need to quickly resolve customer pain. Execute methods for additional evidence (data, lab, teardown, failure turn-on/turn-off, etc.).
- Guide team in new methods of data sources and analyses to identify and validate root causes, considering cost and time.
- Support Global Commodity Leader (GCL) for vendor recovery. Provide in depth technical analysis and participate as necessary in supplier discussions.
- Identify the gaps in GE Vernova design and business processes for why the problem "Occurred" and was "Not Detected".
- Develop new processes or change to design and processes to prevent recurrence in future products.
- Assess other platforms for risk and applies corrective actions as needed.
- Exhibit in-depth knowledge of best practices and how own area integrates with others; working knowledge of competition and the factors that differentiate them.