Sr. Engineer, Site Reliability

tmobile; Frisco (TX); On-site; USD 107,000 - 194,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is looking for a DevOps/ Reliability Engineer to ensure robust digital infrastructure supporting software development and deployment. You will automate processes, perform incident management, and apply scripting and programming skills to reduce incidents and boost efficiency.

The role requires Python or similar languages, Bash, CI/CD expertise, and a focus on system reliability. Expect growth, learning, and collaboration across teams in a dynamic tech environment at the Frisco, TX site.

Qualifications

• Bachelor's Degree plus 3 years of related work experience or advanced degree with 1 year of related work experience
• Acceptable areas of study include Computer Science, Engineering or related field
• 4-7 years working in operations or develops environments (Preferred)
• 4-7 years Troubleshooting customer related issues and managing customer relationships (Preferred)
• 4-7 years Developing software solutions using Python or similar programming languages (Preferred)

Responsibilities

• Enhance system reliability and resilience by identifying issues and implementing preventive measures to reduce downtime
• Automate processes to accelerate software development and deployment while minimizing manual interventions
• Conduct root cause analysis and collaborate with problem management to prevent incident recurrence and improve system operations
• Apply problem-solving and analytical skills to prevent operational incidents and maintain system stability
• Leverage programming, scripting, and incident response expertise to improve system robustness and efficiency
• Continuously learn new skills and technologies to adapt to changing environments and drive innovation
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Automation

Bash

CI/CD

Capacity Planning

Emotional Resilience

Incident Management

Mentorship

Python

Scripting

System Reliability

Education

Bachelor's Degree + 3 years

Advanced degree with 1 year

Equivalent combination of education and experience

CS/Engineering related field

Tools

Kubernetes

AWS Certified DevOps Engineer

Google Cloud Certified - Professional DevOps Engineer

Certified Kubernetes Administrator

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

This role ensures the reliability and resilience of digital infrastructure to support efficient software development and deployment. It involves automating processes and reducing manual effort to prevent operational incidents and improve system performance. The role requires expertise in programming, scripting, incident response management, and various technical tools to maintain system robustness. Success is measured by system stability, incident reduction, and continuous improvement in operational efficiency. The work directly impacts organizational stability and customer experience by maintaining high-performing and reliable systems.

Job Responsibilities

• Enhance system reliability and resilience by identifying issues and implementing preventive measures to reduce downtime
• Automate processes to accelerate software development and deployment while minimizing manual interventions
• Conduct root cause analysis and collaborate with problem management to prevent incident recurrence and improve system operations and independently handle incidents
• Apply problem-solving and analytical skills to prevent operational incidents and maintain system stability
• Leverage programming, scripting, and incident response expertise to improve system robustness and efficiency
• Continuously learn new skills and technologies to adapt to changing environments and drive innovation
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• Bachelor's Degree plus 3 years of related work experience
• OR advanced degree with 1 year of related work experience
• OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Computer Science, Engineering or related field (Required)
• 4-7 years Working in operations or develops environments (Preferred)
• 4-7 years Troubleshooting customer related issues and managing customer relationships (Preferred)
• 4-7 years Developing software solutions using Python or similar programming languages (Preferred)

Required Knowledge, Skills and Abilities

• Automation
• Bash (Programming Language)
• CI/CD
• Capacity Planning
• Emotional Resilience
• Incident Management
• Mentorship
• Python (Programming Language)
• Scripting
• System Reliability

Preferred Knowledge, Skills and Abilities

• DevOps
• Kubernetes
• Systems Recovery
• Learning agility
• Experience with AI Tools: Familiarity with generative AI and productivity assistants (such as ChatGPT, Claude, and Microsoft Copilot) to streamline daily tasks, research, data synthesis, or content drafting.

Licenses and Certifications

• AWS Certified DevOps EngineerThis certification validates technical expertise in provisioning, operating, and managing distributed application systems on the AWS platform. (Preferred)
• Certified Kubernetes AdministratorThis certification validates the skills required for day-to-day administration of Kubernetes environments. (Preferred)
• Google Cloud Certified - Professional DevOps EngineerThis certification validates the ability to efficiently develop and deploy applications using Google Cloud technologies and to manage operations. (Preferred)

At least 18 years of age

Legally authorized to work in the United States

Travel

Travel Required (Yes/No): No

DOT Regulated

DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity

Total Target Cash Earnings Opportunity: $123,395 - $222,525

National Base Pay Range

National Base Pay Range: $107,300 - $193,500

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ367236¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on