Engineer, Site Reliability

tmobile; Atlanta (GA); On-site; USD 85,000 - 153,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Free money coaches

Job summary

T-Mobile is seeking an operations reliability professional to automate processes, monitor health, and manage incident responses for resilient digital systems. The role emphasizes reducing manual work and improving uptime.

You will drive CI/CD, develop scripts, and mentor teams, using Kubernetes and cloud platforms to sustain robust performance across services.

Qualifications

• Bachelor's degree in Computer Science or Engineering plus 3 years related work experience.
• Or advanced degree with 1 year of related work experience.
• Equivalent mix of education and experience acceptable.
• Master's/Advanced Degree in Computer Science or Data Science preferred.
• 2-4 years developing and maintaining CI/CD pipelines.
• 2-4 years implementing and managing cloud-native platforms.
• 2-4 years mentoring reliability teams.

Responsibilities

• Automate processes to improve system reliability and reduce manual tasks.
• Monitor systems proactively to minimize incidents and ensure continuity.
• Streamline software deployment to boost operational efficiency.
• Develop scripts/tools to reduce manual effort in ops tasks.
• Manage incident response for rapid recovery and minimal disruption.
• Adapt to new technologies to enhance robustness and performance.
• Support other duties/projects as assigned by management.

Skills

Automation

CI/CD

Incident Management

Scripting

Cloud Computing

Application Monitoring

Performance Tuning

Capacity Planning

System Reliability

Education

Bachelor's Degree

Master's Degree

Tools

Kubernetes

AWS

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

This role is essential for maintaining and improving the reliability and resilience of digital infrastructure systems. It primarily involves automating processes, monitoring system health, and managing incident responses to reduce operational disruptions. The role requires proficiency in programming, scripting, and incident management to support system stability and efficiency. Success is measured by system uptime, reduction in manual interventions, and rapid recovery from incidents. The work directly supports organizational service quality and operational performance by ensuring robust and reliable digital operations.

Job Responsibilities

• Automate processes to improve system reliability and reduce manual operational tasks
• Monitor systems proactively to minimize operational incidents and maintain service continuity
• Streamline software development and deployment processes to enhance operational efficiency
• Develop scripts and tools to decrease manual efforts in routine operational activities
• Manage incident response to ensure rapid recovery and minimize service disruption
• Adapt to new technologies to sustain and improve system robustness and performance
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• Bachelor's Degree plus 3 years of related work experience
• OR advanced degree with 1 year of related work experience
• OR combination of education and experience deemed equivalent (Required)
• Acceptable areas of study include Computer Science or Engineering
• Master's/Advanced Degree Computer Science or Data Science (Preferred)
• 2-4 years Developing and maintaining CI/CD pipelines for software deployment (Preferred)
• 2-4 years Implementing and managing cloud-native platforms and solutions (Preferred)
• 2-4 years Guiding and mentoring teams in reliability engineering practices (Preferred)

Knowledge, Skills and Abilities

• Application Monitoring (Required)
• Automation (Required)
• CI/CD (Required)
• Capacity Planning (Required)
• Cloud Computing (Required)
• Incident Management (Required)
• Performance Tuning (Required)
• Scripting (Required)
• System Reliability (Required)

Licenses and Certifications

• Certified Kubernetes Administrator (CKA) - Certification that validates the ability to use Kubernetes, which is crucial for automating deployment, scaling, and operations of application containers across clusters of hosts. (Preferred)
• AWS Certified DevOps Engineer - Certification that demonstrates an individual's expertise in provisioning, operating, and managing distributed application systems on the AWS platform. (Preferred)
• Site Reliability Engineering (SRE) Foundation Certification - Certification that provides a foundational understanding of the SRE philosophy, practices, and tools to enhance the reliability and performance of systems. (Preferred)

At least 18 years of age

Legally authorized to work in the United States

Travel Required (Yes/No): No

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Compensation

Total Target Cash Earnings Opportunity: $97,635 - $176,180

National Base Pay Range: $84,900 - $153,200

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ376643¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

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