Sr. Engineer, Collaboration

Levi Strauss & Co.; San Francisco (CA); Remote; USD 120,000 - 160,000; Full time

Job summary

Levi Strauss & Co. is seeking a Senior Engineer, Collaboration to lead hands-on engineering and operational ownership across Microsoft 365 services. You will own service health, steer major incidents, and mentor engineers within enterprise governance.

The role emphasizes secure, reliable delivery of Exchange Online, Teams, SharePoint, OneDrive, and Copilot with cross‑functional coordination. Remote work from the USA is supported; you’ll report to the Senior Director, End User Services, and

Qualifications

• 8+ years of experience in collaboration or Microsoft 365 engineering.
• Bachelor's degree in technology or equivalent experience.
• Expertise in Exchange Online, Teams, SharePoint, and OneDrive.
• Experience leading incidents and architecture discussions.

Responsibilities

• Lead complex implementations across Microsoft 365 services.
• Own service health and incident response.
• Mentor engineers and drive automation.
• Ensure governance, security, and compliance.

Skills

Microsoft 365 engineering

Incident ownership

Mentoring engineers

Operations governance

Education

Bachelor's degree in technology

Tools

Exchange Online

Teams

SharePoint

OneDrive

Copilot

PowerShell

Job description

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your futureIntroductionAs a Senior Engineer, Collaboration at Levi Strauss & Co., you will lead complex hands-on engineering and operational ownership across Microsoft 365 collaboration services. You will deliver secure, reliable solutions, lead major incidents and changes, improve platform health, and mentor other engineers within approved enterprise architecture and governance. This role reports to the Senior Director, End User ServicesAbout the JobLead complex implementations across Exchange Online, Teams, Teams Phone, Teams Rooms, SharePoint, OneDrive, Copilot, security, compliance, and platform integrations.Own service health, major-incident technical leadership, root-cause remediation, release readiness, operational improvement, and reliable day-to-day service delivery.Implement approved architecture, governance, security, compliance, lifecycle, monitoring, testing, and documentation standards.Coordinate with support, Global Information Security, Legal, network, Facilities, telecommunications, vendors, and business stakeholders during delivery and service restoration.Mentor Collaboration Engineers, improve automation and support readiness, and recommend architecture or policy changes when operational evidence identifies a need.About You8+ years of experience in collaboration, messaging, voice, or Microsoft 365 engineering, including ownership of complex global services and changes.Bachelor's degree in technology or a related field, or equivalent practical experience.Advanced expertise in Exchange Online, Teams, Teams Phone, Teams Rooms, SharePoint, OneDrive, Copilot, PowerShell, identity, security, compliance, monitoring, and integrations.Demonstrated success improving service reliability, adoption, security, automation, documentation, and employee experience.Sound judgment in distinguishing implementation decisions from architecture, Legal, policy, security, and enterprise-risk matters requiring escalation.EOE M/F/Disability/VetsLOCATIONRemote - USAFULL TIME/PART TIMEFull timeFILL DATEThis position is expected to be filled by 01/17/2027.Current LS&Co Employees, apply via your Workday account.