Sr. Employee Relations Partner

Quest Diagnostics Incorporated; Johnson City (KS); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Employee Relations Partner to enhance employee engagement and retention across multiple sites. This largely remote role involves providing high-quality decision-making support, conducting investigations, and ensuring compliance with employment laws. The ideal candidate will leverage their extensive experience in HR to mentor team members and foster a positive workplace environment. If you are passionate about creating effective people solutions and driving organizational success, this opportunity is perfect for you.

Qualifications

• 7-10 years in HR Generalist or Employee Relations Specialist roles.
• At least 2 years of leadership experience in mentorship or project management.

Responsibilities

• Resolve complex work-related issues through advice and recommendations.
• Conduct in-depth investigations of allegations related to performance or misconduct.

Skills

Interpersonal Communication

Problem-Solving

Organizational Skills

Critical Thinking

Microsoft Office Suite

Education

Bachelor's Degree

Tools

HRIS

Case Management Tools

Job description

The Senior Employee Relations Partner serves as a key team member of the Employee Relations Center of Excellence. The Senior Employee Relations Partner supports the company by ensuring that managers are well equipped to implement people solutions that will resolve employee relations matters, build a positive employee relations climate, and enable compliance with relevant employment legislation. The Senior Employee Relations Partner plays a vital role in overseeing employee engagement and retention initiatives for the company.

The Senior Employee Relations Partner works in both a leadership and team capacity to support multiple sites and lines of business across a specific geographic region within Quest Diagnostics and its subsidiaries. The role includes mentoring Employee Relations Partners within the Center of Excellence. The employee relations team collaborates with all HR Centers of Excellence, Business Leadership, Management, and Legal to foster a positive work environment and develop HR policies and procedures.

This is a largely remote role but requires occasional investigations at Quest sites within the assigned range.

Responsibilities include:

1. Partnering with employees and managers to resolve complex, non-routine work-related issues through advice and recommendations, identifying negative trends for proactive solutions.
2. Providing high-quality decision-making and counseling to managers and employees, analyzing employee matters, and recommending employment actions to promote productivity and minimize risk.
3. Performance Management Guidance and Support: Administer coaching and disciplinary processes, assist in documentation for disciplinary actions and performance improvement plans, participate in disciplinary or termination proceedings, and support management in maintaining a positive employee climate.
4. Company Internal Investigation Process: Conduct in-depth investigations of allegations related to performance, misconduct, or policy violations, document findings, and develop action plans.
5. Legal Support: Act as a primary contact for employment law compliance, monitor legislative changes, support employment litigation, and participate in audits and mediations.
6. Policy Review and Development: Provide guidance on policy development, processes, and tools for the Employee Relations Center and HR Service Center.
7. Employee Engagement and Retention: Monitor retention metrics, utilize engagement tools, and partner with leadership to address employee relations issues.
8. Leadership / Mentorship: Provide guidance and share expertise with Employee Relations Consultants.
9. Training: Train Employee Relations team members on policy changes and approaches.

Minimum Work Experience:

7-10 years in HR Generalist or Employee Relations Specialist roles in comparable organizations.

Preferred Work Experience:

At least 2 years of leadership experience through mentorship, supervision, project management, or high-level consultative roles.

Physical and Mental Requirements:

• Ability to sit or stand for extended periods.
• Ability to work in a high-volume, fast-paced environment.

Knowledge:

• Understanding of employment law and regulations.
• Familiarity with HR systems such as HRIS, case management, and reporting tools.

Skills:

• Excellent interpersonal, verbal, and written communication skills.
• Attention to detail, problem-solving, organizational, and prioritization skills.
• Sensitivity, tact, and professionalism in dealing with people.
• Critical thinking and problem-solving abilities.
• Ability to interact effectively across diverse populations and levels.
• Composure under stress.
• Proficiency in Microsoft Office Suite.

Education:

Bachelor's Degree (Required)

Equal Opportunity Employer:

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veterans or other protected statuses.