Sr Employee Relations Consultant

Ll Oefentherapie; Port Washington (WI); On-site; USD 85,000 - 110,000; Full time

Job summary

Oracle is seeking an Employee Relations Consultant to join the on-site HR support team in Port Washington. The role partners with data center employees and leaders to resolve workplace matters fairly, consistently, and promptly.

You will investigate, coach managers, and guide policy interpretation while balancing employee experience, operational continuity, and risk management, in a fast-paced technology environment.

Responsibilities

• Manage a diverse employee relations caseload from intake through resolution.
• Provide policy-aligned consultation and coaching to frontline and mid-level leaders.
• Conduct investigations into moderately complex ER matters and document findings.
• Maintain on-floor presence across campus and escalate as needed.
• Identify elevated-risk matters such as discrimination or safety concerns.
• Partner with HR, Legal, and operations to resolve cases confidentially.
• Analyze case trends to improve manager capability and policy education.
• Support ER reporting, training, and playbook development.

Job description

The Oracle Employee Relations team is looking for a Employee Relations Consultant to join our on-site data center HR support team in Port Washington. The Oracle ER team is a results-oriented team that works with employees and leaders to help make Oracle a great place to work. We are a team of skilled human resource professionals who enjoy working in a collaborative environment within a fast-paced, dynamic, and innovative technology organization.

The Employee Relations Consultant is an experienced, on-site employee relations professional who partners with data center employees and leaders to resolve workplace matters fairly, consistently, and promptly. This role manages a broad portfolio of employee relations work in a fast-paced operational setting and is a trusted resource for manager coaching, performance management, investigations, policy interpretation, and case resolution. The consultant works closely with Human Resources, Employment Practices, Legal, HR Operations/Payroll, Benefits/Leave, Security, and other Centers of Excellence to balance employee experience, operational continuity, and risk management.

Work Environment Requirements:

This role supports a 24/7 operation and requires consistent on-site presence at the Port Washington facility, including interaction with day and night shift teams. The role is subject to controlled-access protocols, which may include biometric identity verification for secure site entry.

Responsibilities

Manage a diverse employee relations caseload from intake through resolution, including performance concerns, attendance and conduct issues, workplace behavior, policy questions, corrective action, and employee complaints.

Provide practical, policy-aligned consultation and coaching to frontline and mid-level leaders; help managers prepare for conversations, document facts, set expectations, and take timely, appropriate action.

Independently conduct fact-finding and investigations into medium-to-complex employee relations matters; assess information objectively, document findings, and recommend next steps in partnership with senior ER and Legal as appropriate.

Maintain an accessible on-floor presence across campus areas and work schedules; build credibility with employees and leaders while promptly identifying concerns requiring specialized review or escalation.

Recognize and upscale elevated-risk matters, including discrimination, harassment, retaliation, threats, workplace violence, serious safety or security concerns, and matters with significant legal or reputational exposure.

Partner cross-functionally to ensure timely, confidential, and consistent resolution of cases; maintain accurate case records and follow internal protocols and applicable employment requirements.

Analyze recurring themes in casework and operational feedback; share actionable observations that strengthen manager capability, employee experience, policy education, and process consistency.

Support ER reporting, training, communications, playbook development, and continuous-improvement projects for the data center workforce.

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