Sr. Director, Solutions Engineering

Belden Inc.; United States; Remote; USD 175,000 - 219,000; Full time

Job summary

A leading company is seeking a Sr. Director of Solutions Engineering to lead a team and provide customer support. This remote role involves managing product integration and serving as a technical advocate for customers. The ideal candidate will have extensive experience in network engineering and leadership, and will work closely with global teams to drive innovation in connectivity solutions.

Benefits

Health/Dental/Vision Insurance

Disability Insurance

Life Insurance

HSA/FSA

Retirement Plans

Paid Vacation

Parental Leave

Employee Stock Purchase Plan

Community Volunteer Leave

Training and Talent Management

Qualifications

• Minimum 10 years of experience in a related role.
• 5 years of experience in a relevant leadership role.

Responsibilities

• Manage and motivate a team of Solutions Engineers.
• Provide customer insights for new product development.
• Support advanced product integration of optical networking equipment.

Skills

Decision-Making

Problem-Solving

Client Experience

Education

Bachelor's degree in Computer, Electrical, or Telecommunications Engineering

Tools

Optical Test Gear

Job description

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Location: Remote, US All Areas, United States, 46302

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you’ll participate in work that will challenge you and position you to excel. You’ll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we’ll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let’s build the future.

Job Summary:

The Sr. Director, Solutions Engineering will be responsible for leading the Solutions Engineering team, providing direct customer support, including managing new product introduction, advanced system integration, legacy product support, and technical problem solving in support of Sales. Additionally, the role will serve as a customer technical advocate for the company's engineering organization.

This role provides a remote opportunity, reporting directly to the VP, Global Solutions, and will work closely with teams based in Rochester, NY, United Kingdom, and remotely across the globe.

You will make a difference in the following ways:

• Manage, assist, and motivate a team of Solutions Engineers
• Lead business development at key accounts alongside account managers
• Provide customer insights and perspectives for new product development
• Work directly with the Sales Team to understand customer needs and communicate to the product engineering team
• Develop certification processes on behalf of the customer
• Support advanced product integration of optical networking equipment including optical transceivers, optical transport equipment, switches, and routers, optical line terminals, optical network terminals, etc.
• Provide network and optical engineering advice and expertise to customers and Belden’s field applications engineering team
• Lead field service support for Belden products

What you bring:

• Bachelor's degree in Computer, Electrical, or Telecommunications Engineering
• Minimum 10 years of experience as a field application engineer, network engineer, or related role, in addition to 5 years of experience in a relevant leadership role
• Minimum 10 years experience working with internet service providers, wireless providers, and/or data center operators
• Experience with major vendors in optical routing, switching, and/or transport networking gear required
• Experience with network physical layer technologies like fiber optics, copper cabling, and coax cabling

Additional Skills & Experience:

• Strong decision-making and creative problem-solving abilities
• Ability to provide a remarkable client experience, effectively working with engineers and C-suite customers
• Proven success in developing test processes and performing system integration with multiple platforms and vendors
• Ability to critically evaluate information from multiple sources, reconcile conflicts, decompose high-level info into details, and understand user requests versus true needs
• Ability to assess the impact of new requirements on deployed platforms, systems, and processes
• Deep understanding of layer 1-2 optical networking protocols such as Ethernet, OTN, Fibre Channel, CPRI, WDM, and PON
• Deep understanding of network architectures in optical transport networks, broadband access networks, data centers, and LANs
• Proficiency with optical test gear such as OSA, BER Test Sets, VOAs, and Power Meters

Let’s Write the Next 100 Years Together.
Join a global community striving to improve connectivity and security. The work we’re doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.

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These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required.

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Applicants can expect a base compensation range of $175,000 to $219,000, plus benefits and additional incentives based on the role. This is a reasonable estimate based on applicable circumstances at the time of posting. Belden may pay more or less as permitted by law, depending on experience, qualifications, and location.

Belden offers hybrid and remote work practices where feasible and provides benefits including health/dental/vision, disability insurance, life insurance, HSA/FSA, retirement plans, paid vacation, parental leave, employee stock purchase plan, community volunteer leave, training, talent management, diversity, equity, inclusion, and sustainability initiatives.