Sr. Director, Solutions Engineering

Belden; United States; Remote; USD 175,000 - 219,000; Full time

Job summary

An innovative company is seeking a Sr. Director of Solutions Engineering to lead a dynamic team focused on enhancing customer experiences and driving product development. This remote role involves collaborating globally to support advanced product integration and provide technical advocacy. You will be at the forefront of developing cutting-edge connectivity solutions, making a significant impact in the field of optical networking. Join a diverse and goal-oriented team dedicated to shaping the future of connectivity and automation.

Benefits

Health/Dental/Vision Insurance

Paid Vacation

Parental Leave

Employee Stock Purchase Plan

Training Opportunities

Professional Talent Management

Diversity and Inclusion Initiatives

Qualifications

• 10+ years of experience in field application or network engineering roles.
• 5+ years in a leadership position with a focus on customer solutions.

Responsibilities

• Lead and motivate a team of Solutions Engineers for customer support.
• Manage business development and provide insights for new product development.

Skills

Field Application Engineering

Network Engineering

Problem Solving

Customer Insight

Optical Networking

Leadership

Decision Making

Education

Bachelor's degree in Computer Engineering

Bachelor's degree in Electrical Engineering

Bachelor's degree in Telecommunications Engineering

Tools

Optical Test Gear

Fiber Optics

Copper Cabling

Coax Cabling

Job description

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Location: Remote, US All Areas, United States, 46302

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you’ll participate in work that will challenge you and position you to excel. You’ll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we’ll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let’s build the future.

Job Summary:

The Sr. Director, Solutions Engineering will be responsible for leading the Solutions Engineering team, providing direct customer support, including but not limited to managing new product introduction, advanced system integration, legacy product support and technical problem solving in support of Sales. Additionally, the position will fill the role of customer technical advocate to the company's engineering organization.

This role provides a remote opportunity, reporting directly to the VP, Global Solutions, and will work closely with teams based in Rochester, NY, United Kingdom, and remotely across the globe.

You will make a difference in the following ways:

• Manage, assist, and motivate a team of Solutions Engineers
• Lead business development at key accounts alongside account managers
• Provide a customer insight and perspective for new product development
• Work directly with the Sales Team to understand customer needs and communicate to the product engineering team
• Develop certification processes on behalf of the customer
• Support advanced product integration of optical networking equipment including optical transceivers, optical transport equipment, switches and routers, optical line terminals, optical network terminals, etc.
• Provide network and optical engineering advice and expertise to customers and Belden#s field applications engineering team
• Lead field service support for Belden products

What you bring:

• Bachelor's degree in Computer, Electrical, or Telecommunications Engineering
• Minimum 10 yearsexperience as a field application engineer, network engineer, or related role, in addition to 5 yearsexperience in a relevant leadership role
• Minimum 10 years experience working with internet service providers, wireless providers, and/or date center operators
• Experience with major vendors in optical routing, switching, and/or transport networking gear required
• Experiencewith network physical layer technologies like fiber optics, copper cabling, and coax cabling

Additional Skills & Experience:

• Possess strong decision making and creative problem-solving abilities
• Provide a remarkable client experience, with the ability to be effective when working with engineers through C suite customers
• A record of success in developing test processes and performing system integration with multiple platforms and vendors.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Ability to assess the impact of new requirements on currently deployed platforms, systems and processes
• Deep understanding of layer 1-2 optical networking protocols such as Ethernet, OTN, Fibre Channel, CPRI, WDM, and PON.
• Deep understanding of network architectures deployed in optical transport networks, broadband access networks, data centers, and local area networks.
• Proficiency with optical test gear such asOSA, BER Test Sets, VOAs, and Power Meters.

Let’s Write the Next 100 Years Together.
Join a global community striving to improve connectivity and security. The work we’re doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.

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These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.

#LI-NG1

Applicants can expect a base compensation range of $175,000 to $219,000 plus benefits and additional incentives based on the level of the role. This is the reasonable estimate that Belden believes it might pay for this job based on applicable circumstances at the time of posting. Belden may ultimately pay more or less than the posted range as permitted by law, and commensurate with the applicant’s experience, qualifications, and geographical location.

Belden also offers hybrid and remote work practices where feasible and provides employees with benefits that could include health/dental/vision, long term/short term disability, life insurance, HSA/FSA, matching retirement plans, paid vacation, parental leave, employee stock purchase plan, paid leave for volunteer work in your community, training opportunities, professional talent management and succession planning, corporate health well-being initiatives and a work culture which includes commitment to diversity, equity, inclusion and sustainability!