Sr. Director, Sales Systems & Processes

Jobgether SRL; United States; On-site; USD 199,000 - 298,000; Full time

Benefits offered by this job

RSUs and ESPP

Flexible time off

Paid holidays and sick time

Medical, dental, vision insurance

401(k) with matching

Life and disability insurance

Home office allowance

Travel & wellness benefits

Job summary

Jobgether SRL seeks a Sr. Director, Sales Systems & Processes in the United States to lead the sales tech ecosystem, define roadmaps, and modernize GTM processes with AI.

You will manage a global team, partner with Sales, Revenue Ops, IT, and Procurement, and drive transformations across CRM, data governance, and vendor management while aligning with business priorities.

Qualifications

• 10+ years owning sales processes and sales tech at high-growth software/SaaS firms.
• 5+ years leading global teams and cross-functional initiatives.
• Hands-on ownership of core sales apps including Salesforce, CPQ, SFDC tools.
• Proven AI usage within a sales org with data quality and vendor risk focus.
• Strong Salesforce knowledge and end-to-end Lead-to-Order processes.
• Collaborative with IT; translates field needs into system requirements.

Responsibilities

• Develop and execute a sales capabilities roadmap aligned with objectives.
• Define and lead the AI strategy for Sales across workflows and forecasting.
• Set data quality, security, and vendor risk standards; measure impact.
• Own and optimize sales processes to simplify workflows and experiences.
• Manage business-owned sales systems: budgeting, provisioning, optimization.
• Partner with IT to align tech roadmaps and resource capacity.
• Lead initiatives from requirements through deployment and enablement.
• Establish data governance policies for engagement rules and operations.
• Oversee Sales support ops: SLAs, metrics, root-cause analysis, issues.
• Manage vendor relationships; evaluate capabilities and licensing spend.
• Lead post-acquisition migrations: CRM, territory and price book alignment.
• Develop a global team of Sales Operations managers and analysts.
• Identify opportunities to improve the sales tech ecosystem and productivity.

Skills

Leadership

AI in sales

Stakeholder mgmt

Strategic thinking

Communication

Education

Bachelor degree

Tools

Salesforce (SFDC)

CPQ

Clari

Salesloft

D&B

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Director, Sales Systems & Processes based in the United States.

As Sr. Director, Sales Systems & Processes, you will lead the strategy, evolution, and optimization of the sales technology ecosystem for a global, high-growth software organization. You’ll define the systems roadmap, modernize go-to-market processes, and leverage AI to improve sales productivity, forecasting, and operational efficiency. Managing a global team, you’ll partner with Sales, Revenue Operations, IT, Procurement, and other stakeholders to translate business priorities into scalable solutions. You’ll oversee core sales platforms, data governance, vendor relationships, and strategic transformation initiatives, including post-acquisition integrations. This is a senior business-side leadership role for someone who combines strategic vision with hands‑on systems expertise. You’ll have the opportunity to drive measurable organizational change and shape how a global sales organization operates in an increasingly AI-driven environment.

Accountabilities

• Develop and execute a comprehensive sales capabilities roadmap aligned with company objectives, sales strategy, and global go-to-market priorities.
• Define and lead the AI strategy for Sales, identifying and deploying AI-enabled workflows, process automation, and system enhancements across prospecting, deal inspection, forecasting, and CPQ.
• Establish standards for data quality, security, responsible AI usage, and vendor risk, while measuring the impact of AI initiatives on sales productivity and business outcomes.
• Own and continuously optimize sales processes to simplify workflows, strengthen consistency, and improve the overall sales experience.
• Manage business-owned sales systems, including budgeting, implementation, provisioning, optimization, and ongoing performance.
• Partner with IT teams to align business requirements, technology roadmaps, resource capacity, and prioritization for critical sales platforms.
• Lead strategic sales systems initiatives from requirements gathering through solution design, deployment, and sales enablement, ensuring teams are trained on new processes and capabilities.
• Establish and maintain sales data governance policies that align with sales rules of engagement and operational requirements.
• Oversee Sales support operations by defining service-level agreements, tracking performance metrics, conducting root-cause analysis, and driving timely issue resolution.
• Manage software vendor relationships, evaluate new capabilities, coordinate feature adoption, and collaborate with Procurement and IT to optimize licensing and technology spend.
• Lead sales systems and process consolidation following acquisitions, including CRM and data migrations, territory and quota mapping, product and price book alignment, and retirement of redundant applications.
• Lead and develop a global team of Sales Operations managers and analysts, setting priorities, balancing capacity, and removing obstacles to execution.
• Proactively identify opportunities to improve the sales technology ecosystem and recommend initiatives that increase productivity, scalability, and operational effectiveness.

Requirements

• 10+ years of experience owning sales processes and sales technology at high-growth software or SaaS companies, particularly within GTM Systems, Business Systems, or Revenue Operations.
• At least 5 years of experience leading global teams and managing complex, cross-functional initiatives.
• Deep, hands‑on experience as the business owner of core sales applications, including Salesforce (SFDC), CPQ, Clari, Salesloft, Dun & Bradstreet (D&B), forecasting and planning systems, sales engagement platforms, and data enrichment tools.
• Demonstrated experience applying AI within a sales organization, from identifying use cases to deploying production solutions and managing data quality, security, and vendor risk.
• A proven track record of leading large-scale sales process and organizational transformations with measurable results.
• Strong knowledge of Salesforce implementation best practices and end-to-end Lead-to-Order and renewal processes in an annual contract value (ACV) and annual recurring revenue (ARR) environment.
• Experience partnering effectively with IT, translating field needs into system requirements, negotiating priorities, and aligning business roadmaps with technical capacity.
• Strong stakeholder management, problem-solving, and communication skills, with the ability to understand competing needs, develop effective solutions, and escalating issues when necessary.
• Strategic thinking combined with attention to detail and the ability to manage multiple initiatives in a fast-paced, evolving environment.
• A bachelor’s degree in Business, Management, Technology, or a related field.
• This is a business‑side sales systems leadership position rather than a traditional IT role.

Benefits

• Base salary: $198,750-$298,000 USD, with the applicable range dependent on candidate location.
• Restricted Stock Units (RSUs) and an Employee Stock Purchase Plan (ESPP).
• Flexible time off, paid company holidays, and paid sick time.
• Gender-neutral parental leave and grandparent leave.
• Medical, dental, and vision insurance.
• 401(k) retirement plan with company matching.
• Life and disability insurance.
• Health and dependent care Flexible Spending Accounts (FSAs).
• Voluntary hospital, accident, and critical illness coverage.
• Employee Assistance Program (EAP) and prepaid legal services.
• Nationwide pet insurance, a cancer care program, and global business travel medical insurance.
• Home office allowance and mobile phone reimbursement.
• Wellness coaching and gym or wellness reimbursement.
• Fertility coverage and adoption and surrogacy reimbursement.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.