Sr Director of Software Engineering

JPMorgan Chase; United States; On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Director of Software Engineering within Consumer & Community Banking to lead multiple technical areas, manage departments, and collaborate across domains. You will drive adoption of AI-enabled engineering, SDLC automation, and enterprise standards to support firmwide objectives.

Ideal candidates bring 10+ years in software engineering, 5+ years of leadership in matrixed organizations, and deep cloud-native experience to influence senior leaders and deliver

Qualifications

• 10+ years of applied software engineering experience.
• 5+ years leading technologists in complex domains.
• Experience with high-throughput data platforms.
• Proven cross-functional leadership across matrixed organizations.
• Experience enabling agentic AI-enabled engineering adoption.
• Cloud native expertise.

Responsibilities

• Leads multiple technology and process implementations across departments to achieve firmwide technology objectives.
• Directly manages multiple areas with strategic transactional focus.
• Sets and scales multi-department strategy for AI-enabled engineering and SDLC/TLM automation to drive firmwide objectives including standards for AI delivery, release governance, test modernization, resilience, and incident response acceleration.
• Applies knowledge of the SDLC toolchain and enterprise AI-assisted development to drive cross-domain reuse.
• Provides leadership and direction to teams while overseeing employee populations across platforms and divisions.
• Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives.
• Manages multiple stakeholders, complex projects, and large cross-product collaborations.
• Influences peer leaders and senior stakeholders across business, product, and technology teams.

Skills

Software leadership

Data platform design

Kafka architecture

Cross-functional leadership

AI-enabled engineering

Education

Software engineering certification

Job description

Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let's push the boundaries of what's possible together.

As a Senior Director of Software Engineering at JPMorganChase within Consumer & Community Banking, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.

Job responsibilities

• Leads multiple technology and process implementations across departments to achieve firmwide technology objectives
• Directly manages multiple areas with strategic transactional focus
• Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation (using enterprise-authorized tools within the work environment) to drive firmwide objectives (speed, scalability, reliability, and cost-to-serve), including portfolio-level standards for AI-orchestrated delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments.
• Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
• Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
• Manages multiple stakeholders, complex projects, and large cross-product collaborations
• Influences peer leaders and senior stakeholders across the business, product, and technology teams

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Deep expertise in building and operating high-throughput, resilient data platforms with strong consistency guarantees, including API and event-streaming (Kafka) architectures
• Proven ability to create reusable frameworks, SDKs, or platform abstractions adopted across multiple teams and product lines
• Experience developing or leading large or cross-functional teams of technologists
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
• Experience leading multi-organization adoption of agentic AI-enabled engineering operating models (using enterprise-authorized tools within the work environment), including defining governance (human-in-the-loop decisioning, quality gates), measurement frameworks, and secure handling of sensitive inputs/outputs across teams.
• Deep understanding of responsible AI risk, controls, and resiliency/security expectations at scale, with demonstrated ability to advise senior leaders on safe adoption, portfolio governance, and reuse-first strategies.
• Experience leading complex projects supporting system design, testing, and operational stability
• Experience with hiring, developing, and recognizing talent
• Extensive practical cloud native experience

Preferred qualifications, capabilities, and skills

• Background in financial services or other highly regulated industries with understanding of data governance, privacy, and compliance requirements