Sr. Director, Information Technology

Maritz; Northern (KY); Hybrid; USD 170,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

401k

Parental leave

Job summary

Maritz is seeking a Sr. Director of Information Technology to lead the engineering team behind Rewards and Fulfillment platforms, including catalogs, redemption, and integrations. This hybrid role is based in Fenton, MO with in-person Tue–Thu collaboration.

You will shape technology strategy, mentor 10+ staff, manage key client relationships, and drive AI-assisted development while ensuring security and compliance across the stack.

Qualifications

• 10+ years of progressive technology leadership experience, including 5+ years managing managers or multi-team technology organizations.
• Experience leading technology teams supporting commerce, rewards, loyalty, or fulfillment platforms.
• Advanced knowledge of modern cloud architectures and integration patterns.
• Experience leveraging AI-assisted development tools; understanding of responsible AI in an enterprise context.
• Understanding of security and compliance frameworks (PCI DSS, SOC 2).
• Strong executive presence with proven ability to manage client relationships and priorities.

Responsibilities

• Define technology strategy for Rewards, Fulfillment, and Commerce platforms and set architecture direction.
• Lead a team of 10+ staff; mentor managers and architects and promote agile adoption.
• Direct contact with Operations and Executive Management; manage key stakeholder needs and escalations.
• Oversee governance, security posture, vendor relationships, and department budget.

Skills

Tech leadership

AI tooling

Cloud architecture

Security & compliance

Vendor management

Stakeholder mgmt

Team mentorship

Agile adoption

Education

Bachelor's degree in computer science or related field

Job description

Where Human Connection Fuels Possibility At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being. We have a passion for excellence and genuine care for the people making it possible.

The Sr. Director, Information Technology leads the engineering team behind Maritz’s Rewards and Fulfillment platforms, including reward catalogs, redemption, order management, and fulfillment integrations. This role partners with the VP of Technology, business leaders, and clients to deliver secure, scalable commerce solutions while championing AI-assisted development practices.

What You'll Be Doing

• STRATEGY & TECHNOLOGY LEADERSHIP 40%: Partners with the VP, Technology and business leaders to define technology strategy for Rewards, Fulfillment, and Commerce platforms (catalog, redemption, order management, payment, vendor integrations). Sets architecture and technology stack direction. Champions responsible adoption of AI-assisted development and emerging technologies. Tracks industry and competitive trends.
• TEAM LEADERSHIP & TALENT DEVELOPMENT 25%: Key leader of the functional area; mentors managers and architects, drives career pathing, and promotes agile adoption and AI maturity across a team of 10+ staff.
• CLIENT & STAKEHOLDER MANAGEMENT 25%: Direct contact with Operations and Executive Management; Manages key stakeholder’s for client based Rewards/Fulfillment technology solutions, supports operations, strategic projects, and escalations.
• GOVERNANCE, RISK & VENDOR MANAGEMENT 10%: Oversees architecture standards, security/compliance posture (PCI, SOC 2), fulfillment and technology vendor relationships, and department budget.

What You'll Bring

• Bachelor’s degree in Computer Science, Information Technology, or related field or equivalent work experience.
• 10+ years of progressive technology leadership experience, including 5+ years managing managers or multi-team technology organizations.
• Experience leading technology teams supporting commerce, rewards, loyalty, or fulfillment platforms (e.g., catalog/PIM, order management, payment processing, redemption engines) strongly preferred.
• Proven experience directing technical teams, architects, and managers on complex, high-visibility programs.
• Advanced knowledge of modern cloud architectures, integration patterns, and commerce/fulfillment technology ecosystems (e.g., composable/headless commerce, OMS, third-party integrations).
• Experience leveraging AI-assisted development tools; understanding of responsible AI principles in an enterprise context.
• Understanding of security and compliance frameworks relevant to commerce/payment systems (PCI DSS, SOC 2).
• Strong executive presence with proven ability to manage client relationships, multiple competing priorities, and drive process improvement.

Things You Should Know

This is a hybrid role based in Fenton, MO (Tuesday | Wednesday | Thursday).

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more! View all details at: www.MaritzBenefits.com

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to [e-mail].

We're glad you are here! Thank you for your interest in growing your career with us.

At Maritz, we help companies achieve their business goals by inspiring people to perform at their best, including employees, customers, and channel partners. Through three client-facing solution groups — Maritz Business Events Solutions, Maritz Engagement Solutions, Maritz Automotive Solutions— we design experiences, incentives, and recognition programs that spark action and deliver measurable impact. Our fourth solution, Global Business Solutions, enables our client facing solution groups through strategic, technological and operational infrastructure. Together, we deliver exceptional experiences that connect, motivate, and drive results for our clients and their audiences. At Maritz, we value people and care deeply about your experience.

Please remember; we never ask for money, only communicate from a @maritz.com email address, and you’ll always have a virtual or in-person conversation before any offer.

For official opportunities, visit www.maritz.com/careers, and report any suspicious activity.