Sr. Digital Strategic Operations Manager

Palo Alto Networks, Inc.; Santa Clara (CA); On-site; USD 138,000 - 222,000; Full time

Job summary

Palo Alto Networks is seeking a Sr. Digital Strategic Operations Manager to drive the marketing transformation. You will build systems, lead change, and ensure the marketing organization is fast, fiscally disciplined, AI-ready, and culturally aligned.

This role sits at the intersection of strategy and execution, partnering with senior leaders to scale capabilities, manage budgets, and deliver measurable outcomes across the global marketing team.

Qualifications

• 10+ years of experience in Marketing, Marketing Operations, Learning & Development, Change Management, or HR Business Partnering within a tech environment.

Responsibilities

• Define and scale AI-enabled capabilities and workflows within marketing.
• Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with focus on risk management and measurable outcomes.
• Partner with Finance to ensure disciplined capital allocation, budget pacing, and vendor consolidation.
• Design and deliver curriculum to scale digital literacy and change adoption across the global marketing team.
• Develop and deliver a global curriculum focused on AI literacy, data fluency, and framework adoption.
• Implement structured change plans to ensure 100% adoption of new processes.
• Monitor training completion rates and employee sentiment to measure transformation success.

Skills

Marketing

Marketing Operations

Learning & Development

Change Management

HR Business Partnering

Job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

As the Sr. Digital Strategic Operations Manager, you will be the engine room of our marketing transformation. You aren't just a project manager; you are a builder of systems and a driver of change. This role sits at the intersection of strategy and execution, responsible for ensuring our marketing organization is fast, fiscally disciplined, AI-ready, and culturally aligned.

Key Responsibilities

• Define and scale AI-enabled capabilities and workflows, moving AI from "experimentation" to "standardized production."
• Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes.
• Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation.
• Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team.
• Develop and deliver a global curriculum focused on AI literacy, data fluency, and framework adoption.
• Implement structured change plans (communication, training, support) to ensure 100% adoption of new processes.
• Monitor training completion rates and employee sentiment to measure the success of transformation efforts.

Qualifications

Required Qualifications

• 10+ years of experience in Marketing, Marketing Operations, Learning & Development, Change Management, or HR Business Partnering within a tech environment.
• Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context.
• Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing.
• Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes.
• Ability to build deep relationships and influence senior leaders without direct authority.
• Comfortable driving accountability with senior leaders and cross-functional GTM teams.
• Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance.

Preferred Qualifications

• Experience thriving in 'transformation' environments where the roadmap is built in real-time.
• A proactive mindset—identifying issues before they reach leadership and presenting them alongside potential solutions.
• Demonstrated ability to not just fix problems, but to build processes to prevent them from reoccurring.
• Experience identifying and filling skill gaps across a global marketing organization.
• Prosci or equivalent Change Management certification preferred.

Compensation Disclosure

A description of our employee benefits may be found here.

$138,000.00 - $222,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.