Sr. Digital Strategic Operations Manager

Palo Alto Networks; Santa Clara (CA); On-site; USD 138,000 - 222,000; Full time

Job summary

Palo Alto Networks is seeking a Sr. Digital Strategic Operations Manager to drive our marketing transformation.

You will build systems and drive change at the intersection of strategy and execution, ensuring our marketing organization is fast, AI-ready, and fiscally disciplined. You will lead major transformation initiatives, scale AI capabilities, and partner across Finance to manage budgets, while developing global curricula and driving 100% adoption of new processes.

Qualifications

• 10+ years in Marketing, Marketing Operations, Learning & Development, Change Management, or HR within tech.
• Budget management, ROI analysis, headcount planning, and financial modeling in marketing.
• Strong understanding of SaaS business models and global enterprise marketing.
• Proven ability to lead large-scale transformations with iterative processes.
• Ability to build relationships and influence senior leaders without direct authority.

Responsibilities

• Define and scale AI-enabled capabilities and workflows from experimentation to production.
• Lead high-priority transformation initiatives with focus on risk and measurable outcomes.
• Partner with Finance on capital allocation, budgets, and vendor consolidation.
• Design and deliver curricula to scale digital literacy and change adoption globally.
• Develop a global AI literacy and data fluency curriculum.
• Implement structured change plans to ensure 100% adoption of new processes.
• Monitor training completion and employee sentiment to measure success.

Skills

Marketing Operations

Change Management

Budget Management

ROI Analysis

Financial Modeling

Global Marketing

SaaS Knowledge

Tools

Prosci

Job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

As the Sr. Digital Strategic Operations Manager, you will be the engine room of our marketing transformation. You aren't just a project manager; you are a builder of systems and a driver of change. This role sits at the intersection of strategy and execution, responsible for ensuring our marketing organization is fast, fiscally disciplined, AI-ready, and culturally aligned.

Key Responsibilities

• Define and scale AI-enabled capabilities and workflows, moving AI from "experimentation" to "standardized production."


• Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes.


• Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation.


• Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team.


• Develop and deliver a global curriculum focused on AI literacy, data fluency, and framework adoption.


• Implement structured change plans (communication, training, support) to ensure 100% adoption of new processes.


• Monitor training completion rates and employee sentiment to measure the success of transformation efforts.

Qualifications

Required Qualifications

• 10+ years of experience in Marketing, Marketing Operations, Learning & Development, Change Management, or HR Business Partnering within a tech environment.


• Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context.


• Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing.


• Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes.


• Ability to build deep relationships and influence senior leaders without direct authority.


• Comfortable driving accountability with senior leaders and cross-functional GTM teams.


• Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance.

Preferred Qualifications

• Experience thriving in 'transformation' environments where the roadmap is built in real-time.


• A proactive mindset—identifying issues before they reach leadership and presenting them alongside potential solutions.


• Demonstrated ability to not just fix problems, but to build processes to prevent them from reoccurring.


• Experience identifying and filling skill gaps across a global marketing organization.


• Prosci or equivalent Change Management certification preferred.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$138,000.00 - $222,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.