Sr Digital Program Manager

The Freeman Company (TFC) Brands; Chicago (IL); Hybrid; USD 130,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental/Vision insurance

Tuition Reimbursement

Paid Parental Leave

Retirement with Company Match

Paid Time Off

Annual bonus up to 7.5%

Job summary

The Freeman Company is seeking a Senior Digital Program Manager to lead strategic digital initiatives across the enterprise. This high-impact role combines execution excellence with strong governance, shaping how we work as an organization.

You will manage cross-functional programs within Commerce and Technology Services, collaborating with technology, product, and business partners. The role supports hybrid work, requiring 2–3 days on-site in designated show sites.

Qualifications

• 12+ years of progressive, hands-on program and project management experience directly leading digital, technology, or transformation programs at enterprise scale.
• Experience delivering complex, multi-workstream initiatives end to end in environments with multiple stakeholders and competing priorities.
• Experience operating in a $1B+ enterprise environment with delivery across digital transformation, ERP, or data and analytics programs.

Responsibilities

• Own the delivery of the organization's most critical digital programs and projects.
• Build and manage integrated plans, schedules, and budgets across multiple workstreams.
• Define success metrics and ensure accountability across teams, vendors, and partners.
• Adapt governance and execution models (waterfall, agile, kanban) to fit each initiative.

Skills

Digital program management

Stakeholder management

Agile / Lean methodologies

Risk & issue management

Vendor management

Education

Bachelor’s degree preferred

Job description

About Us

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

About Us

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

We are seeking a Senior Digital Program Manager to lead the execution of strategic digital initiatives across our enterprise. This is a high-impact individual contributor role with significant influence, where you'll drive complex, cross-functional digital programs from concept to completion while shaping how we work as an organization. You'll operate at the intersection of execution excellence, strategic process design, and emerging technology. The ideal candidate is comfortable navigating evolving priorities, brings clarity and practical structure to complex work, and can fluidly move between formal program governance and hybrid execution models depending on what each initiative requires.

This position will support our Commerce group under our Technology Services team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be based out of any of the following locations:

• Dallas, TX
• Chicago, IL
• Las Vegas, NV

Essential Duties & Responsibilities

• Own the delivery of the organization's most critical digital programs and projects, partnering with technology, product, business, and external vendor teams to drive measurable outcomes.
• Build and manage integrated plans, schedules, and budgets across multiple concurrent workstreams.
• Identify risks and dependencies early and drive them to resolution before they become blockers.
• Serve as the single accountable owner for program scope, schedule, budget, and outcomes, making the trade-off decisions required to keep initiatives on track and escalating only what genuinely requires executive resolution.
• Facilitate executive-level steering committees and provide clear, honest status communication to stakeholders at every level.
• Manage vendor and partner relationships to ensure accountability and value delivery.
• Define the success metrics and value narrative for each program, and hold internal teams, vendors, and partners accountable to delivering against them.
• Adapt across waterfall, agile, scrum, kanban, and emergent program structures based on what each initiative needs rather than strict adherence to any single methodology.
• Own the evolution of the organization's program management practices, defining and standardizing the frameworks, tooling, and governance that simplify and scale how work gets done across the enterprise.
• Establish and enforce consistent intake, prioritization, and governance approaches across business units with varying levels of maturity, and coach those teams toward greater delivery maturity.
• Lead the adoption of AI and automation to add leverage—reducing manual effort in status reporting, risk identification, documentation, and stakeholder communication—and define, pilot, and scale solutions in partnership with technology teams.

Education & Experience

• Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required.
• 12+ years of progressive, hands-on program and project management experience directly leading digital, technology, or transformation programs at enterprise scale. Demonstrated track record of personally owning and delivering complex, multi-workstream initiatives end to end in environments with multiple stakeholders, competing priorities, and imperfect information. Experience operating in a $1B+ enterprise environment, and direct delivery experience across at least two of the following, is strongly preferred: digital transformation, ERP, customer-facing technology, or data and analytics programs.

Travel Requirements

Travel up to 25%

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off
• Salary range of $130,000-$155,000 based upon experience
• Eligible for an annual bonus of up to 7.5% of the base salary

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristics protected by federal, state or local laws.