Sr. Data Center Fiber Technician

Ersilia; Cedar Rapids (IA); On-site; USD 90,000 - 130,000; Full time

Job summary

Ersilia in Cedar Rapids, IA is seeking a Data Center Lead Technician to oversee end-to-end delivery of data center infrastructure projects across enterprise, hyperscale, and colocation environments. You will own planning, coordination, and handover, driving quality and safety on every deployment.

The role requires strong project leadership, technical understanding, and collaboration with engineering, operations, logistics, and vendors to ensure on-time, on-scope deliveries that meet high

Qualifications

• 3+ years of experience delivering data center, infrastructure, or technical implementation projects.
• Experience leading cross-functional teams and coordinating external vendors and stakeholders.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Site Leadership: Develop and manage the daily execution plan for the on-site team and communicate across teams.
• Quality Assurance: Conduct inspections and quality checks to ensure delivery standards.
• Documentation and Reporting: Maintain accurate records of tasks, work orders, and issues.
• Troubleshooting: Provide technical direction and coordinate with vendor teams to resolve issues.
• Safety and Compliance: Ensure safety protocols, PPE usage, and regulatory compliance.
• Communication: Act as liaison among site leads, technicians, project managers, engineers, and stakeholders.
• Access and LDAP Management: Handle site access and related systems.

Skills

Data center projects

Infrastructure operations

Vendor coordination

Cross-functional leadership

Strong communication

Tools

Jira

Smartsheet

Microsoft Project

Asana

Job description

OUR COMPANY:

Our client is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking a highly motivated Data Center Lead Technician to lead the successful delivery of data center infrastructure projects across enterprise,hyperscale, and colocation environments.

As the primary owner for implementation activities, you will oversee the planning, coordination, execution, and operational handover of critical infrastructure deployments, ranging from new data center builds and capacity expansions to hardware refreshes, migrations, and technology rollouts. This role requires a strong blend of project leadership, technical understanding, operational excellence, and stakeholder management.

You will collaborate closely with engineering, operations, logistics, supply chain, facilities, and external partners to ensure projects are delivered safely, on time, within scope, andto the highest quality standards.

The ideal candidate thrives in fast-paced, mission-critical environments and has a proven track record delivering complex infrastructure deployments while driving continuous improvement across implementation processes and standards.

KEY RESPONSIBILITIES:

• Site Leadership: Develop and manage the daily execution plan for our on-site team, ensuring adherence to safety procedures and effective communication across teams.
• Quality Assurance: Conduct firsthand inspections and quality checks of in-progress and completed work, intervening as necessary to ensure compliance with delivery standards.
• Documentation and Reporting: Maintain accurate and detailed records of all completed tasks, work orders, and any issues or discrepancies identified.
• Troubleshooting: Provide technical direction and coordinate with our vendor team to resolve operational issues or implement workarounds as required.
• Safety and Compliance: Ensure all vendor personnel follow applicable safety protocols, utilize appropriate PPE, and comply with local, state, and federal regulations.
• Communication: Function as the main liaison among site leads, technicians, project managers, engineers, and Google stakeholders, ensuring transparent reporting and prompt issue resolution.
• Access and LDAP Management: Serve as the main point of contact for site access, LDAP activations, and any access-related issues, including use of internal tools and systems.

ESSENTIAL CRITERIA:

• 3+ years of experience delivering data center, infrastructure, or technical implementation projects.
• Strong understanding of data center operations, rack integration, structured cabling, network infrastructure, servers, power, cooling, and physical infrastructure environments.
• Proven experience managing complex deployments within enterprise, colocation, cloud, or hyperscale data centers.
• Demonstrated ability to manage multiple projects simultaneously within fast-paced operational environments.
• Experience leading cross-functional teams and coordinating external vendors, contractors, and technical stakeholders.
• Strong organizational, communication, and problem-solving skills.

DESIRABLE CRITERIA:

• PMP, PRINCE2, Agile, or equivalent project management certification.
• Experience supporting hyperscale data center deployments, infrastructure expansion programs, or large-scale hardware migrations.
• Strong understanding of change management, operational readiness, commissioning, and implementation governance.
• Experience with project management platforms including Jira, Smartsheet, Microsoft Project, Asana, or similar tools.
• Familiarity with asset lifecycle management, supply chain operations, inventory control, and deployment logistics.
• Knowledge of data center operational standards, safety requirements, and implementation best practices.