The DC Infrastructure Technician III / Lead is a senior technical leader responsible for the successful planning,
execution, and delivery of complex data center infrastructure projects. This role provides technical direction and
hands-on leadership to technicians, subcontractors, and vendors; serves as a senior escalation point for technical
issues; drives process improvements; mitigates project risks; and supports high-quality results in enterprise,
hyperscale, and mission-critical environments.
REQUIRED QUALIFICATIONS
- Minimum 4-6+ years of progressive experience in data center, telecommunications, or critical IT infrastructure environments, with demonstrated success leading technical teams and complex infrastructure projects in the field.
- Expert-level knowledge of data center infrastructure, structured copper and fiber cabling, power distribution, network hardware deployment, advanced troubleshooting, root cause analysis, and interpretation of technical documentation, drawings, and project scopes.
- Strong leadership, communication, stakeholder-management, risk-management, and decision-making skills with the ability to work independently with minimal supervision in fast-paced, high-pressure environments. Must be available to travel up to 80% and maintain a valid U.S. passport.
PREFERRED QUALIFICATIONS
- Associate or bachelor's degree in a technical field or equivalent military/technical training preferred.
- Certifications such as BICSI RCDD, Cisco CCNA/CCNP, CompTIA Network+/Server+, OSHA 30, NFPA 70E, or equivalent are a plus. Hyperscale data-center experience and proficiency with OTDR, OLTS, cable-certification tools, power-quality analysis, DCIM tools, ticketing systems, and project-management platforms are also preferred.
ESSENTIAL JOB FUNCTIONS
- Lead end-to-end technical execution of large-scale infrastructure deployments, migrations, retrofits, cutovers, and related projects; develop execution plans, coordinate resources and sequencing, direct Technician I/II team members, subcontractors, and vendors, and proactively communicate technical risks and mitigation strategies.
- Oversee and validate complex installations including high-density cabinets, copper and fiber structured cabling, overhead and underfloor pathways, PDUs, servers, and network equipment; interpret design packages, rack elevations, cable schedules, and scope documents while enforcing installation, labeling, documentation, safety, and quality standards.
- Perform advanced troubleshooting and root cause analysis for server hardware, network connectivity, fiber and copper infrastructure, and power systems; lead resolution of complex or systemic issues, support preventive maintenance, reliability improvements, capacity planning, and infrastructure optimization.
- Mentor and develop Technician I and II team members through hands-on coaching, technical training, knowledge sharing, skill assessments, and performance feedback while promoting accountability, safety, quality, and continuous improvement.
- Lead decommissioning and asset-management activities, including data sanitization, inventory reconciliation, audit readiness, and regulatory compliance; serve as a primary technical customer contact, support scope and change management, and contribute to company standards, playbooks, tooling, and process improvements.
SCHEDULE & TRAVEL
- Schedule: Full-time; extended hours, nights, weekends, and on-call availability may be required during critical project phases, deployments, migrations, cutovers, or customer-driven activities.
- Travel: Up to 80% travel is required to support data center, customer, and project locations.
PHYSICAL & WORK ENVIRONMENT REQUIREMENTS
Work is performed in active data-center, construction, installation, and mission-critical environments. The role requires the ability to regularly lift 50-80 lbs; bend, kneel, climb ladders, push, pull, and work in confined spaces; and work around live electrical systems and ESD-sensitive equipment. Required personal protective equipment and all applicable company, customer, OSHA, and site safety requirements must be followed.