Sr. Credentialed Trainer - Information Services - Full Time, Exempt

Washington Hospital Healthcare System; Fremont (CA); On-site; USD 156,000 - 234,000; Full time

Job summary

Washington Hospital Healthcare System seeks a Training Lead to oversee the Training Team, coordinating, conducting, and delivering computerized system training. You will develop curricula, eLearning materials, and ensure quality control including proficiency assessments.

In this role you act as a course designer and end-user trainer, collaborating with team and workgroup leads to meet evolving training needs within a healthcare setting.

Qualifications

• Bachelor's degree in Education, Healthcare, Business Information Technology, or equivalent.
• Four years of combined experience in training, support, implementations, healthcare discipline, or other equivalent experience in a healthcare setting.
• Certifications in Epic or equivalent; training will be provided.
• Knowledge of learning management systems and multimedia training materials.

Responsibilities

• Lead the Training Team to coordinate, conduct, and deliver computerized system training.
• Develop curricula and eLearning materials; ensure quality control and proficiency assessments.
• Serve as course designer and end-user trainer.
• Collaborate with team and workgroup leads to meet training needs.

Skills

Training

Course designer

End-user training

Leadership

Communication

Quality improvement

Education

Bachelor's degree (Education/Healthcare/IT)

Tools

Learning Management System (LMS)

E-learning development tools

Multimedia presentation tools

Job description

Salary Range: $156,000.00 - $234,000.00

Summary of Duties: Responsible for leading the Training Team in coordinating, conducting, training, curriculum development, eLearning development, and delivery of computerized system training. Responsible for ensuring the team's optimal set-up of training classes, quality control, including administering a proficiency assessment and class evaluation at the end of each session. Functions as a course designer and end-user trainer. Works with team and workgroup leads on all aspects of meeting training needs.
Educational Requirement: Bachelor's Degree in Education, Healthcare, Business Information Technology, or equivalent experience and certifications.
Licensure/Certification Requirements: Certifications in Epic or equivalent work experience. Will train the appropriate candidate.
Experience Requirements: Minimum of four (4) years combined experience in training, support, implementations, healthcare discipline, or other equivalent experience in a healthcare setting. Experience with healthcare information systems. Knowledge of learning management systems, web-based or multimedia presentation materials, or other training development and delivery applications, and provide the first level of support for the training team.
Special Skills or Abilities: Effective trainer and course designer with excellent communication and team/workgroup leadership skills. Use various approaches in quality improvement.