Sr. Corporate Travel Consultant

Travel Leaders Group Holdings LLC dba Internova Travel Group; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Sr. Corporate Travel Consultant, where you will play a vital role in supporting travel advisors. This position offers a dynamic work environment, allowing you to showcase your expertise in booking travel and providing exceptional customer service. You'll collaborate with a dedicated team, ensuring smooth travel arrangements for corporate clients while also managing special projects. With flexible hours and a commitment to professional growth, this role is perfect for individuals who thrive in a fast-paced setting and are passionate about delivering outstanding service.

Benefits

Medical Plans

Dental Plans

Vision Insurance

401k Plan with Company Match

Discounted Employee Travel

LinkedIn Learning Access

Paid Time Off

Flexible Spending Accounts

Paid Parental Leave

Company-Paid Life Insurance

Qualifications

• 5+ years of experience as a travel agent booking domestic and foreign travel.
• Proficient in SABRE with knowledge of GDS formats and ticketing.

Responsibilities

• Book air, car, and hotel using the SABRE reservation system.
• Provide support services to Advisors and assist with travel arrangements.

Skills

Customer Service

Travel Booking

Problem Solving

Communication Skills

Attention to Detail

Tools

SABRE

ClientBase

Job description

Sr. Corporate Travel Consultant

Job Locations

US-Remote

Job ID

2025-3437

Division

Global Travel Collection

# of Openings

2

Max

USD $33.51/Hr.

Min

USD $17.87/Hr.

Overview

The Sr. Corporate Travel Specialist role is responsible for providing support and assistance to advisors in booking air, hotel, car, and all supporting services. The position will also be responsible for researching, tracking, and escalating queries to resolution. Approximately 80 - 90% of role is to provide coverage for independent advisors while they are on vacation or otherwise unavailable and the other 10 - 20% is to provide general office support and assistance on special projects. This person must be comfortable collaborating with all team members by servicing corporate and leisure support.

Responsibilities

Book air, car, and hotel, in addition to invoicing and ticketing, using the SABRE reservation system.
• Provide support services to Advisors.
• Assist Advisors servicing corporate accounts.
• Provide vacation/out of office coverage for Advisors.
• Adept at using the internet to research destinations, accommodations, travel advisories, reviews, and costs to best meet customers' travel objectives.
• Deliver extraordinary customer service to all GTC customers.
  • Greet all customers with enthusiasm.
  • Provide consultative service to travelers and travel arrangers throughout the booking process.
  • Complete all reservations in an accurate and timely manner.
• Prioritize daily tasks to achieve timely completion of all travel arrangements including ticketing, invoicing, and accounting related to the same.
• Handle most customer service issues directly with the appropriate vendor(s) with the goal of achieving the best resolution on behalf of and in the interest of customers and the company.
• Serve as back up to Advisor Assist desk.
• Support Paid Services on an ad hoc basis.
• Assist with researching and correcting Agresso errors.
• Assist with special projects as needed.

Qualifications

• Minimum five (5) years of experience as a full-time travel agent, booking domestic and foreign travel, using public and private carriers along with vendors in the leisure world.
• Proficient native Sabre or Worldspan with 5+ years of experience to include knowledge of GDS formats, short cuts, enhancements, pricing, ticketing and exchanges.
• ClientBase knowledge a plus.
• Ability to handle difficult situations with little or no guidance, knows when to escalate to a leader.
• Good understanding of key GTC initiatives and employs good communication skills.
• Flexible hours.
• Team player.
• Exceptional attention to detail.
• Pro-active customer service approach.
• Strong written and verbal communication skills.
• Able to work as part of a team.
• Thrive in a fast-paced environment and be able to handle multiple responsibilities.
• Able to adjust to multiple advisors' styles and needs.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

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