FCBT - Corporate Travel Consultants - Australia Wide

Flight Centre Travel Group; United States; Remote; AUD 75,000 - 95,000; Full time

Job summary

An innovative firm is seeking passionate travel consultants to join their dynamic team. This role focuses on people-led travel management, where you will build strong relationships with clients and manage their travel programs. With a commitment to exceptional customer service, you will thrive in a collaborative environment that values your ideas and contributions. Enjoy a rewarding career with fantastic earnings potential, travel discounts, and numerous benefits, all while being part of a team that promotes responsible travel and sustainability. Elevate your career in travel management with this exciting opportunity!

Benefits

Travel Discounts

Health and Wellness Discounts

Financial Planning Advice

Employee Exclusive Share Scheme

Volunteer Leave

Career Opportunities

Recognition Events

Training and Development

Small Team Environment

Weekend Off

Qualifications

• 2+ years in leisure or corporate travel consulting required.
• Proficiency in GDS, particularly Sabre, is highly regarded.

Responsibilities

• Manage customer relationships for SME portfolios.
• Ensure retention, growth, and profitability of the business.

Skills

Customer Service

Communication Skills

Relationship Building

Attention to Detail

Team Player

Ability to Work Under Pressure

Tools

GDS (Global Distribution System)

Sabre

Job description

FCBT have new opportunities for experienced leisure or corporate consultants across our capital city hubs and in regional Australia.

Benefit from fantastic OTE earnings of $85K, and uncapped incentives.

At Flight Centre Business Travel (FCBT), we believe the best is here - travel is booming and we are expanding our teams of dedicated travel experts.

What You Will Be Doing

Focussed first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager – YOU! We train our Travel Managers to be experts in managing their customers’ total travel program and building multi-level relationships.

Having a positive attitude and being a team player with strong communication skills is important for this role. You will be responsible for the development and ongoing service of the customer relationship for the clients within your own SME portfolio. You will bring a customer focussed mindset to ensure the retention, growth, and profitability of the business.

What You Will Bring

• 2+ years experience in leisure travel consulting or corporate travel management.
• GDS proficiency, with Sabre highly regarded.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and meet strict SLAs.
• Ability to contribute to a cohesive team environment.
• To be a "people person" who values the importance of developing strong relationships.

What’s In It For You?

So, if you’re passionate about customer service, have great attention to detail and are excited about the responsibility of building and growing a repeat corporate portfolio.

Benefits:

• $75,000pa + super guarantee for your first 6 months, and base + uncapped incentive + super thereafter.
• Monday to Friday business working hours – have the weekend off.
• Small team environment with high value placed on training and development.
• Strong collaborative working environment – all ideas are valued and considered.
• Travel discounts including family and friends, health and wellness discounts, financial planning advice, etc.
• Brightness of future - career opportunities in a network of brands and businesses across the globe - we promote from within.
• Virtual and in-person reward and recognition events, including the opportunity to attend our annual high achievers Global Conference (Lisbon 2024, Los Angeles 2025).
• Leave Giving Bank & Volunteer Leave.
• Employee exclusive share scheme.
• We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability.

WHO ARE FCBT?

Flight Centre Business Travel (FCBT) is the specialist corporate travel solution of the Flight Centre Brand. Created in 2012 to meet the corporate needs of small to medium enterprises (SMEs), who value a people-led, hyper-personal TMC offering.

At FCBT, it’s more than just booking our customers' travel, it's being their expert, an extension of their team and adding value to their total travel program. From research, booking, trip management, traveller experience, post-trip finance & reporting to ‘big picture’ strategic input.

Aligning with the FCTG DNA, we don the Red and White with pride, ensure a personal touch, are savvy but not clinical, offer unique access to a corporate product range and make life easier & more productive for our corporate clients.

Are you ready to elevate your career in travel management? Apply with FCBT today!