Corporate Afterhours Travel Consultant

Travel Leaders Group; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated travel coordinator to manage corporate travel arrangements efficiently. This role requires a strong background in corporate travel, proficiency in key travel tools, and excellent communication skills. You will be responsible for ensuring client satisfaction by providing accurate and cost-effective travel solutions while adhering to company standards. The position offers flexible scheduling, including evenings and weekends, making it ideal for those seeking a dynamic work environment. Join a team where your expertise will contribute to delivering exceptional travel experiences for clients.

Benefits

Sign-on Bonus

Flexible Scheduling

Work from Home Options

Qualifications

• 5+ years of experience in corporate travel required.
• Proficiency in Sabre, Travelport Plus, and Worldspan is essential.

Responsibilities

• Facilitate travel arrangements within corporate guidelines.
• Ensure timely communication and ownership of travel records.

Skills

Corporate Travel Experience

Professional Communication Skills

Ticketing Processes

Knowledge of Airline Rules

Multi-tasking

Tools

Sabre

Travelport Plus

Worldspan

Concur

Job description

Overview

We are excited to announce that we are offering a $1000 sign-on bonus opportunity with this role based on our bonus plan. $500 payable after 90 days and $500 after 180 days provided deliverables are met.

The main objective of this position is to facilitate professional, accurate, cost-effective travel arrangements for all clients within their company's guidelines and standards of excellence for customer service. This role requires the ability to multi-task in a fast-paced work environment.

*This is an afterhours position with flexible scheduling that includes evenings, weekends, and holidays.*

Responsibilities

• Complete travel arrangements (air, hotel, car rental) at the lowest possible price within corporate travel guidelines.
• Call backs handled within a 1-hour window; emails are addressed within a 2-hour window.
• Access queues at the beginning and end of each day.
• Process ticketing for reservations submitted via the online reservations tool (Concur).
• Execute responsibilities within company guidelines for customer service, documentation of PNRs and profiles, ticketing, invoicing, and accuracy.
• Assure the client is fully aware of all necessary travel documents and health requirements for countries to be visited.
• Maintain total ownership of each record until departure to ensure all details are addressed to the client's satisfaction.
• Handle re-routing and exchange processes as necessary.
• Stay abreast of technology and industry knowledge, especially with intranet tools provided by Altour.
• Stay fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately apply this knowledge to all travel arrangements.
• Other duties as assigned.

Qualifications

• 5+ years experience in corporate travel.
• Sabre, Travelport Plus, and Worldspan proficiency requirement. Apollo optional.
• Competency with all ticketing processes including exchanges.
• Proficient with International Itineraries and rate structures.
• Knowledge of online booking tools preferred.
• Professional verbal and written communication skills.
• Regular and dependable attendance and punctuality are required.

Physical Requirements:

• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push or otherwise move objects. Sedentary work involves sitting most of the time.
• Job requires employee to sit for extended periods of time without being able to leave the work area.
• Repetitive motion, substantial movements (motions) of the wrists, hands, and/or fingers.
• Typing or otherwise working primarily with fingers.
• Must be able to comprehend instructions, interpret documents, and apply abstract principles to a wide range of complex tasks.
• Ability to understand the meanings of words and effectively respond, analyze information and write reports, comprehend complex issues, and communicate effectively to diverse groups.
• Job requires employee to perform basic arithmetic accurately and compute rates and percentages.
• Must be able to communicate effectively and professionally (verbally and in writing) as appropriate for the needs of the audience.