Sr. Contract Specialist

Esri; Redlands (CA); Remote; USD 80,000 - 110,000; Full time

Job summary

Join a dynamic team at a forward-thinking company as a Senior Contracts Specialist, where your expertise in negotiation and contract management will drive success. In this role, you will engage with diverse clients, navigating complex agreements while ensuring compliance with company policies and regulations. You’ll mentor junior team members and contribute to process improvements, all within a supportive environment that values collaboration and innovation. This position offers the flexibility of remote work while allowing you to make a significant impact on the organization’s goals and customer relationships.

Qualifications

• 8+ years of experience negotiating and drafting agreements.
• Detail-oriented with superior negotiation and drafting skills.

Responsibilities

• Manage heavily negotiated contract templates and customer agreements.
• Collaborate with internal teams to ensure contract compliance.

Skills

Negotiation Techniques

Drafting Skills

Written Communication

Verbal Communication

Analytical Skills

Strategic Thinking

Detail Oriented

Organizational Skills

Education

Bachelor’s in Business

Bachelor’s in Contracts Administration

Bachelor’s in Legal Studies

Tools

Microsoft Office

Apttus (Conga)

Salesforce

Job description

As a member of the Contracts and Legal Department, you will interact with customers from all over the world—from every industry and level of government. Your role is essential to the procurement and sales process because you will capture a deal’s nuances to meet Esri’s business needs and sales goals. You will exercise your negotiation skills to build relationships, mitigate risk, and protect Esri’s intellectual property. As a self-starter, you will seek to effectively prioritize assignments and issues to drive resolution, growth, and process improvement. You will work with a team of highly skilled contracts negotiators and attorneys to support the customer-focused Esri philosophy and promote the adoption of Esri’s ArcGIS, both in the US and around the world.

This position is part of the Domestic Contracts team but may support the International Contracts team or Inbound Contracts team as needed. The Domestic Contracts Team deals with a broad range of sales-related agreements with U.S. commercial customers and U.S. government entities. The Senior Contracts Specialist will be assigned a region of the U.S. and will be responsible for all requests that come from those states. This will allow the Senior Contracts Specialist the opportunity to build relationships with customers and account managers. The Senior Contracts Specialist is expected to autonomously handle a high volume of heavily negotiated Esri contract templates and customer templates. The Senior Contracts Specialist will mentor and assist other Contracts team members in drafting and negotiating and will develop an area of expertise to impart subject matter knowledge to the Contracts team. This position may be located at any of the Esri offices identified in this posting or remote in the United States.

You will be joining a team of ten or more experienced professionals who enjoy working together to support Esri’s large customer base and internal customer requests. We love what we do, and we love Esri’s philosophy. You will have a management team and colleagues who are here to support you. Technology is always changing, and our customers are finding new ways to utilize geospatial software to improve the world. So, the questions and assignments you get will be varied and challenging.

Responsibilities

• Manage a workload of primarily heavily negotiated contract templates and customer templates
• Review, draft, and negotiate cloud, data, software, services and OEM, reseller, VARs, and partner channel agreements of high complexity with commercial customers and government entities in accordance with Esri guidelines
• Respond to contract work requests promptly and provide quality, customer-focused support to internal/external customers and suppliers
• Collaborate with and provide direction to internal teams to ensure contract terms are consistent with Esri’s business, financial, and risk management objectives
• Consistently anticipate and guard against potential contractual risks and propose mitigation strategies
• Identify opportunities to streamline negotiations and educate customers and colleagues
• Develop an area of expertise and impart subject matter knowledge
• Mentor and assist contracts specialists and coordinators in drafting and negotiating
• Maintain high ethical standards in every aspect of the position and comply with company policy, laws, and regulations
• Aid in the creation and update of contract templates for new and existing products and programs

Requirements

• 8+ years of experience negotiating and drafting agreements
• 2+ years of experience negotiating technology and service agreements
• Superior negotiation techniques and drafting skills
• Mastery of written and verbal communications
• Detail oriented, well organized, analytical, quick learner
• Ability to work independently as well as collaboratively in a collegial, fast-paced environment
• Diligent and proactive with sound business judgment and strategic thinking
• Ability to manage a significant volume of agreements in a timely manner
• Excellent Microsoft Office, computer skills and knowledge of Apttus (now Conga) or Salesforce experience
• Bachelor’s in business, contracts administration, legal studies, or a related field

Recommended Qualifications

• Experience with open-source software and open data licensing considerations
• Experience negotiating software and cloud security clauses and addendums