Sr. Consultant, Business Continuity & Operational Resilience

Berger Health System; Columbus (OH); On-site; USD 120,000 - 170,000; Full time

Job summary

OhioHealth is seeking a Senior Director to lead the Business Continuity and Operational Resilience program. You will partner with emergency management, IT, supply chain, facilities, security, and clinical operations to keep mission-critical functions resilient during disruptions.

The role requires a strong background in BIA, COOP planning, and risk management, with 3–5+ years in related fields. A Bachelor's is required; a Master's is preferred, and healthcare experience is advantageous.

Qualifications

• Bachelor's degree in Business Administration, Emergency Management, Healthcare Administration, Risk Management or related field.
• Master's degree preferred.
• 3–5 years of experience in business continuity, resilience, emergency management, risk management, healthcare operations, or related field.
• Experience leading cross-functional programs and projects.
• Healthcare experience preferred.
• Certifications: CBCP/ABCP/CEM/CHEP preferred.

Responsibilities

• Develop and maintain enterprise-wide Business Continuity Program.
• Collaborate with emergency management to maintain policies, standards, procedures, and governance.
• Facilitate business continuity steering committees and cross-functional workgroups.
• Design and support Business Impact Analyses (BIA) across departments.
• Develop Continuity of Operations Plans (COOPs) and recovery plans.
• Establish Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
• Ensure compliance with regulatory and accreditation requirements; prepare for surveys and audits.

Skills

Business Continuity

Emergency Management

Risk Management

Healthcare Operations

Cross-functional Leadership

Project Management

Executive Presentations

Education

Bachelor's degree in Business Administration, Emergency Management, Healthcare Administration, Risk Management or related field

Master's degree preferred

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.Job Description Summary:Responsible for supporting the Senior Director, Physical Safety & Operational Resilience by developing, implementing, and maintaining a comprehensive business continuity and supporting the operational resilience program that ensures the organization's ability to prepare for, respond to, recover from, and adapt to disruptions. This position works collaboratively across all departments to identify critical functions, assess risks, develop continuity strategies, and strengthen organizational resilience while supporting regulatory compliance and continuity of patient care.The role serves as a subject matter expert for business continuity planning, business impact analysis, continuity of operations (COOP), operational resilience, and recovery planning. The manager coordinates efforts with emergency management, information technology, supply chain, facilities, security, clinical operations, and executive leadership to ensure mission-essential functions remain operational during adverse events. Works closely with the system emergency management team to ensure seamless transition from emergency response to continuity of care and resilience.Responsibilities And Duties:Business Continuity Program ManagementSupport the enterprise-wide Business Continuity Program.Oversee and collaborate with the emergency management department to maintain business continuity policies, standards, procedures, and governance structures.Support program objectives, performance metrics, and maturity goals.Support and at times facilitate business continuity steering committees and cross-functional workgroups.Maintain organizational continuity planning documentation and records.Risk Assessment and Business Impact AnalysisDesign and support facilitating Business Impact Analyses (BIA) across all departments.Work with care site teams to support identifying mission-essential functions, critical processes, dependencies, and recovery requirements.Perform risk assessments and support enterprise hazard vulnerability analyses.Identify operational, technological, supplier, workforce, and facility-related risks.Recommend mitigation strategies to reduce operational disruptions.Continuity PlanningDevelop and maintain Continuity of Operations Plans (COOPs).Guide departments in creating and updating continuity, recovery, and contingency plans.Assist leaders and critical departments in establishing Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) with stakeholders.Support succession planning (emergency specific), delegations of authority, and emergency decision-making frameworks.Ensure continuity plans align with strategic objectives of the Senior Director, Physical Safety & Operational Resilience.Operational ResilienceSupport development of operational resilience capabilities that enable critical services to withstand disruptions.Identify vulnerabilities in people, process, technology, facilities, and supply chains.Collaborate with leaders to improve organizational preparedness and adaptability.Support resilience initiatives focused on cyber incidents, utility failures, workforce shortages, severe weather, and other high-impact disruptions.Regulatory and Compliance ResponsibilitiesEnsure compliance with applicable regulatory and accreditation requirements.Maintain readiness for surveys, audits, and inspections related to emergency preparedness and continuity planning.Monitor emerging standards, regulations, and industry best practices.Develop reports and presentations for leadership, committees, and governing bodies.As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.Minimum Qualifications:Bachelor's Degree (Required)Additional Job Description:MINIMUM QUALIFICATIONSEducationBachelor's degree in Business Administration, Emergency Management, Healthcare Administration, Risk Management,or related field required.Master's degree preferred.ExperiencePrefer 3-5 years of experience in business continuity, resilience, emergency management, risk management, healthcare operations, or related field.Experience conducting Business Impact Analyses and continuity planning.Experience leading cross-functional programs and projects.Healthcare experience preferred.Certifications PreferredCertified Business Continuity Professional (CBCP)Associate Business Continuity Professional (ABCP)Certified Emergency Manager (CEM)Certified Healthcare Emergency Professional (CHEP)Knowledge, Skills, and AbilitiesBusiness Continuity Institute (BCI) and DRI International best practices.Business Impact Analysis (BIA) methodologies.Continuity of Operations (COOP) planning.Operational resilience frameworks.Enterprise risk management principles.Emergency management and incident command systems.Strong facilitation and project management capabilities.Excellent communication and executive presentation skills.Ability to influence leaders across diverse operational and clinical environments.Work Shift:DayScheduled Weekly Hours :40DepartmentSafety ManagementJoin us!... if your passion is to work in a caring environment... if you believe that learning is a life-long process... if you strive for excellence and want to be among the best in the healthcare industryEqual Employment OpportunityOhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment