Sr. Consultant, Business Continuity & Operational Resilience

OhioHealth; Columbus (OH); On-site; USD 95,000 - 125,000; Full time

Job summary

OhioHealth in Columbus, OH is seeking a qualified professional to support the Senior Director, Physical Safety & Operational Resilience. The role leads business continuity activities, risk assessments, and recovery planning to ensure patient care continuity during disruptions.

The position collaborates with emergency management, IT, facilities, and leadership to maintain policies, test plans, and regulatory readiness. A strong background in healthcare resilience is preferred.

Qualifications

• Bachelor's degree in business, emergency management, healthcare administration, risk management or related field.
• Master's degree preferred.
• 3-5 years of experience in business continuity, resilience, emergency management, risk management, healthcare operations, or related field.
• Experience conducting Business Impact Analyses and continuity planning.
• Experience leading cross-functional programs and projects.
• Healthcare experience preferred.

Responsibilities

• Support the enterprise-wide Business Continuity Program.
• Coordinate with the emergency management department to maintain policies, standards, procedures, and governance structures.
• Support program objectives, performance metrics, and maturity goals.
• Support and facilitate business continuity steering committees and cross-functional workgroups.
• Maintain organizational continuity planning documentation and records.
• Design and support facilitating Business Impact Analyses (BIA) across all departments.
• Work with care site teams to identify mission-essential functions and recovery requirements.
• Perform risk assessments and support hazard analyses.
• Identify operational, technological, supplier, workforce, and facility risks.
• Recommend mitigation strategies to reduce disruptions.
• Develop and maintain Continuity of Operations Plans (COOPs).
• Guide departments in creating/update continuity, recovery, and contingency plans.
• Assist leaders in establishing RTOs and RPOs with stakeholders.
• Support succession planning and emergency decision frameworks.
• Ensure continuity plans align with strategic objectives of the Senior Director.
• Support development of operational resilience capabilities and identify vulnerabilities.
• Collaborate with leaders to improve preparedness and adaptability.
• Support resilience initiatives focused on cyber incidents, utility failures, workforce shortages, severe weather, and other disruptions.
• Ensure compliance with regulatory and accreditation requirements.
• Maintain readiness for surveys, audits, and inspections related to emergency preparedness and continuity planning.
• Monitor standards and best practices; develop reports for leadership.

Skills

Business continuity

BIA

COOP

Emergency management

Project management

Communication skills

Executive presentation

Influence leadership

Risk management

Cross-functional leadership

Education

Bachelor's degree

Master's degree preferred

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

Responsible for supporting the Senior Director, Physical Safety & Operational Resilience by developing, implementing, and maintaining a comprehensive business continuity and supporting the operational resilience program that ensures the organization’s ability to prepare for, respond to, recover from, and adapt to disruptions. This position works collaboratively across all departments to identify critical functions, assess risks, develop continuity strategies, and strengthen organizational resilience while supporting regulatory compliance and continuity of patient care.

The role serves as a subject matter expert for business continuity planning, business impact analysis, continuity of operations (COOP), operational resilience, and recovery planning. The manager coordinates efforts with emergency management, information technology, supply chain, facilities, security, clinical operations, and executive leadership to ensure mission-essential functions remain operational during adverse events. Works closely with the system emergency management team to ensure seamless transition from emergency response to continuity of care and resilience.

Responsibilities And Duties

Business Continuity Program Management

Support the enterprise-wide Business Continuity Program.

Oversee and collaborate with the emergency management department to maintain business continuity policies, standards, procedures, and governance structures.

Support program objectives, performance metrics, and maturity goals.

Support and at times facilitate business continuity steering committees and cross-functional workgroups.

Maintain organizational continuity planning documentation and records.

Risk Assessment and Business Impact Analysis

Design and support facilitating Business Impact Analyses (BIA) across all departments.

Work with care site teams to support identifying mission-essential functions, critical processes, dependencies, and recovery requirements.

Perform risk assessments and support enterprise hazard vulnerability analyses.

Identify operational, technological, supplier, workforce, and facility-related risks.

Recommend mitigation strategies to reduce operational disruptions.

Continuity Planning

Develop and maintain Continuity of Operations Plans (COOPs).

Guide departments in creating and updating continuity, recovery, and contingency plans.

Assist leaders and critical departments in establishing Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) with stakeholders.

Support succession planning (emergency specific), delegations of authority, and emergency decision-making frameworks.

Ensure continuity plans align with strategic objectives of the Senior Director, Physical Safety & Operational Resilience.

Operational Resilience

Support development of operational resilience capabilities that enable critical services to withstand disruptions.

Identify vulnerabilities in people, process, technology, facilities, and supply chains.

Collaborate with leaders to improve organizational preparedness and adaptability.

Support resilience initiatives focused on cyber incidents, utility failures, workforce shortages, severe weather, and other high-impact disruptions.

Regulatory and Compliance Responsibilities

Ensure compliance with applicable regulatory and accreditation requirements.

Maintain readiness for surveys, audits, and inspections related to emergency preparedness and continuity planning.

Monitor emerging standards, regulations, and industry best practices.

Develop reports and presentations for leadership, committees, and governing bodies.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications

Bachelor's Degree (Required)

Education

• Bachelor's degree in Business Administration, Emergency Management, Healthcare Administration, Risk Management,or related field required.
• Master's degree preferred.

Experience

• Prefer 3-5 years of experience in business continuity, resilience, emergency management, risk management, healthcare operations, or related field.
• Experience conducting Business Impact Analyses and continuity planning.
• Experience leading cross-functional programs and projects.
• Healthcare experience preferred.

Certifications Preferred

• Certified Business Continuity Professional (CBCP)
• Associate Business Continuity Professional (ABCP)
• Certified Emergency Manager (CEM)
• Certified Healthcare Emergency Professional (CHEP)

Knowledge, Skills, And Abilities

• Business Continuity Institute (BCI) and DRI International best practices.
• Business Impact Analysis (BIA) methodologies.
• Continuity of Operations (COOP) planning.
• Operational resilience frameworks.
• Enterprise risk management principles.
• Emergency management and incident command systems.
• Strong facilitation and project management capabilities.
• Excellent communication and executive presentation skills.
• Ability to influence leaders across diverse operational and clinical environments.

Work Shift

Day

Scheduled Weekly Hours

40

Department

Safety Management

Join us!

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment