Sr. Construction Defect Claims Adjuster - Work from Home

ZipRecruiter; Phoenix (AZ); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Claims Adjuster with extensive experience in construction defect claims adjusting. This role offers the flexibility of 100% remote work, allowing you to manage a diverse caseload of complex claims from the comfort of your home. You will be responsible for investigating claims, coordinating with legal teams, and ensuring compliance with all regulations. With a comprehensive benefits package starting on Day 1, this position is ideal for someone looking to make a significant impact in the claims management field while enjoying a supportive work environment.

Benefits

Comprehensive Benefit Package

Work-From-Home Flexibility

Qualifications

• 7+ years of experience in construction defect claims adjusting.
• Professional designations like CPCU, AIC, or ARM preferred.

Responsibilities

• Handle a caseload of approximately 125 construction defect claims.
• Investigate claims, assess damages, and negotiate settlements.

Skills

Construction Defect Claims Adjusting

Litigation Management

Negotiation Skills

Interpersonal Skills

Time Management

Written and Verbal Communication

Education

CPCU

AIC

ARM

Job description

Job Description

Must have 7+ years of previous experience in Construction Defect Claims Adjusting

• Claims Adjuster License Required - California
• 100% Work-From-Home
• Great Comprehensive Benefit Package beginning on Day 1

Handle a caseload of approximately 125 pending multi-jurisdictional construction defect claims that encompass all levels of complexity, from developer, subcontractor, and additional insured exposures. Responsibilities include investigating and establishing facts of loss, coverage analysis, determining compensability, liability, negligence, coordinating medical care, managing litigation, assessing damages, negotiating settlements, identifying potential fraud, and appropriate use of authorized vendors. Also includes timely and appropriate reserve analysis and report completion. Ability to attend settlement conferences, client meetings, mentor other adjusters, and assist management as requested. All file handling must be within state statutes, Client Claims Handling Guidelines, and NARS Best Practices. Other miscellaneous duties as assigned, which may include travel.

Must have 7+ years prior construction defect claim adjusting or similar experience, with the majority handling complex construction defect litigation.

• Requires 7+ years of previous litigation management of claims, including:
  • Developing and directing a litigation plan with defense attorneys (if assigned), utilizing all defenses and tools to bring the file to closure. Ensuring all filings and state-mandated forms are completed timely.
  • Proficiency in negotiation and litigation for significant work with attorneys and arbitration on first- and third-party claims.
  • Reviewing claim files involving active litigation at least monthly, and documenting responses to filings, development of defenses, depositions, and timely referral to defense counsel.
  • Directing the actions of defense counsel on litigated files.
  • Attending mediations and trials as required for cost-effective litigation management.

Requires strong interpersonal skills to handle sensitive and confidential situations and information.

Requires advanced ability to work independently.

Requires an advanced level of organization and time management skills.

Must possess advanced written and verbal communication skills.

Ability to explain and appropriately respond to auditors, clients, and potential clients during in-person presentations.

Professional Designation (CPCU, AIC, ARM) is preferred.

Work Environment/Requirements:

• This role requires extended periods of computer screen usage for tasks such as data entry, research, and virtual meetings.
• The ability to maintain focus and productivity while working for long hours in front of a screen is essential.

Company Description

North American Risk Services (NARS) is a premier third-party claims administrator dedicated to producing the best possible results for our clients. Founded in 1996, we handle claims for insurers, brokerages, managing general agencies, reinsurers, liquidation bureaus, self-insured funds, and other entities.