Sr. Construction Defect Claims Adjuster - Must have Claims Adj License

ZipRecruiter; Jacksonville (FL); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an experienced Claims Adjuster to manage complex construction defect claims from the comfort of your home. In this role, you will handle a diverse caseload, ensuring timely and effective resolution of claims while maintaining compliance with all relevant statutes and guidelines. You will leverage your extensive experience in litigation management and negotiation to work closely with attorneys, clients, and stakeholders. This position offers a comprehensive benefits package from day one, allowing you to thrive in a supportive and dynamic work environment that prioritizes your professional growth and well-being.

Benefits

Comprehensive Benefit Package

Work-From-Home

Flexible Work Hours

Qualifications

• 7+ years of experience in construction defect claims adjusting.
• Advanced negotiation and litigation management skills required.

Responsibilities

• Handle a caseload of approximately 125 multi-jurisdictional construction defect claims.
• Investigate facts of loss, coverage analysis, and manage litigation.

Skills

Construction Defect Claims Adjusting

Litigation Management

Negotiation Skills

Interpersonal Skills

Time Management

Written Communication

Verbal Communication

Education

Professional Designation (CPCU, AIC, ARM)

Job description

Job Description

Must have 7+ years previous experience in Construction Defect Claims Adjusting

• Claims Adjuster License Required - California
• 100% Work-From Home
• Great Comprehensive Benefit Package beginning on Day 1

Handle a caseload of approximately 125 pending multi-jurisdictional construction defect claims that encompass all levels of complexity, from developer, subcontractor, and additional insured exposures. Responsibilities include investigating and establishing facts of loss, coverage analysis, determining compensability, liability, negligence, coordinating medical care, managing litigation, assessing damages, negotiating settlements, identifying potential fraud, and appropriate use of authorized vendors. Also includes timely and appropriate reserve analysis and report completion. Ability to attend settlement conferences, client meetings, mentor other adjusters, and assist management as requested. All file handling must be within state statutes, Client Claims Handling Guidelines, and NARS Best Practices. Other miscellaneous duties as assigned, which may include travel.

Must have 7+ years prior construction defect claim adjusting or similar experience, with the majority handling complex construction defect litigation.

• Requires 7+ years of litigation management of claims, including:
  • Developing and directing a litigation plan with defense attorney (if assigned), utilizing all defenses and tools to bring the file to closure. Ensuring all filings and state-mandated forms are completed timely.
  • Proficiency in negotiation and litigation, with significant work with attorneys and arbitration on first and third-party claims.
  • Reviewing claim files involving active litigation monthly, and documenting responses to filings, defenses, depositions, and timely referral to defense counsel.
  • Directing the actions of defense counsel on litigated files.
  • Attending mediations and trials as required for cost-effective litigation management.

Requires strong interpersonal skills to handle sensitive and confidential situations and information.

Requires advanced ability to work independently.

Requires an advanced level of organization and time management skills.

Must possess advanced written and verbal communication skills.

Ability to explain and respond appropriately to auditors, clients, and potential clients during in-person presentations.

Professional Designation (CPCU, AIC, ARM) preferred.

Work Environment/Requirements

• This role requires extended periods of computer screen usage for tasks such as data entry, research, and virtual meetings.
• Ability to maintain focus and productivity while working long hours in front of a screen is essential.

Company Description

North American Risk Services (NARS) is a premier third-party claims administrator dedicated to producing the best possible results for our clients. Founded in 1996, we handle claims for insurers, brokerages, managing general agencies, reinsurers, liquidation bureaus, self-insured funds, and other entities.