Sr Compliance Specialist, Amazon Global Logistics (Fulfillment & Operations)

Amazon Inc.; United States; On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon Inc. is seeking a Sr Compliance Specialist for Amazon Global Logistics to manage complex CBP, FDA, CPSC, EPA actions across U.S. ports. You will coordinate with government agencies, importers of record, and internal teams to resolve detained cargo quickly and in compliance with regulatory deadlines.

The role emphasizes proactive communication, sharp analytical skills, and the ability to adapt to shifting priorities while delivering timely resolutions and policy-driven improvements.

Qualifications

• Experience in Trade Compliance and/or Supply Chain industry (customs, compliance, or operations).
• Working knowledge of CBP entry types, import regulations, and PGA hold processes.
• Ability to read/interpret CBP forms (CF-28, CF-29, CF-7512, CF-3499) and enforcement letters.

Responsibilities

• Manage active caseload of CBP exam holds, PGA detentions, and enforcement actions from intake to resolution.
• Track/respond to CBP CF-28/CF-29 notices within deadlines; decide disposition paths (re-export, destruction, etc.).
• Serve as primary government-facing customs broker contact with CBP, FDA, CPSC, EPA, and PGA personnel.
• Coordinate logistics for cargo returns, CES pickup, drayage, and destruction with carriers and facilities.
• Partner with CTU operations, finance, and billing on entry corrections and invoicing issues.
• Draft agency responses, triage urgency, and escalate seizures/penalties per SLAs.
• Contribute to weekly business reviews and operational reporting (port status, dwell aging, hold rates).
• Collaborate with product/tech/I&I teams on automation to scale workflows.

Skills

Experience in Trade Compliance &/or S&

CBP entry types knowledge

Interpret CBP forms (CF-28, CF-29)

Job description

Sr Compliance Specialist, Amazon Global Logistics

Application deadline: Oct 25, 2026

Amazon Customs & Trade (ACT) manages US import customs clearance across multiple U.S. ports of entry for both internal and external Amazon customers. The Sr. Compliance Specialist is the primary resolution support owner for cargo detained by CBP, FDA, CPSC, EPA, and other Partner Government Agencies (PGAs) — managing each case from first notice through final resolution. You will work across a broad stakeholder set: importers of record (IORs), U.S. government agencies, examination facilities, carriers, and Amazon internal teams spanning Operations, Compliance, Legal, Finance, Origin, and Product/Tech. ACT is scaling to meet growing import volume and increasing case complexity. This role will evolve alongside the business — we are looking for someone who can adapt, take ownership across shifting priorities, and contribute beyond their immediate caseload. Strong written and verbal communication skills are essential; cases routinely carry same-day response requirements with seizure, penalty, or mounting demurrage as direct financial consequence of inaction.

Key job responsibilities

• Manage an active caseload of CBP exam holds, PGA detentions, and other enforcement actions across assigned U.S. ports — from intake through resolution (release, re-export, destruction, or formal response)
• Track and respond to CBP CF-28 and CF-29 notices within statutory deadlines; elevate approaching deadlines and elect appropriate disposition paths, including re-export, manipulation/destruction, and UFLPA exclusion proceedings
• Serve as the primary government-facing customs broker point of contact — building working relationships with CBP officers, FDA district staff, CPSC analysts, EPA inspectors, and other PGA personnel
• Coordinate logistics for cargo returns, CES pickup, drayage, and destruction with carriers, exam facilities, and Amazon's logistics network teams
• Partner cross-functionally with CTU operations, finance, controllership, and billing on entry corrections, fee approvals, invoice reconciliation, and systemic filing issues
• Draft formal agency responses, triage enforcement communications by urgency, and elevate seizure and penalty actions same business day per team SLAs
• Contribute to weekly business reviews and operational reporting — port-level case status, dwell aging, hold/exam rates, and constraint callouts for leadership
• Collaborate with product, tech, and I&I teams on automation and AI initiatives to improve exam resolution workflows and scale operational capacity

Basic Qualifications

• Experience in Trade Compliance and/or Supply Chain industry, i.e. as customs agent/officer, compliance specialist, or customs operations
• Working knowledge of CBP entry types, import regulations, and PGA hold processes (CBP, FDA, CPSC, EPA, USDA/AQI)
• Ability to read and interpret CBP forms (CF-28, CF-29, CF-7512, CF-3499) and federal enforcement correspondence

Preferred Qualifications

• Licensed Customs Broker (LCB) or active pursuit of the license
• Direct experience with CPSC NOVs, UFLPA enforcement actions, FDA DWPE/DWCI holds, or EPA/TSCA refusals

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 26.29 - 41.77 USD hourly

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.