Senior Compliance Specialist

Amazon; Bartons Location (IN); On-site; USD 49,200 - 95,600; Full time

Job summary

Amazon is looking for a Senior Compliance Specialist who will manage customs clearance operations for cross-border shipments. The role involves communicating with various stakeholders, ensuring compliance with customs regulations, and addressing operational inquiries to enhance customer satisfaction. Experience in international logistics and customs operations is essential, along with strong problem-solving and communication skills.

Qualifications

• 2+ years experience in International Logistics, Cross-Border Transportation and Supply Chain.
• 2+ years experience in Customs Operations or Customs Compliance.
• Expertise on FDA and all qualifier PGAs (TSCA, Lacey, non-glass NHTSA).

Responsibilities

• Manage daily operations for customs clearance on cross-border shipments.
• Serve as 1st Tier support for Customer Service queries.
• Audit compliance related data submissions for completeness.

Skills

Problem Solving

Critical Thinking

Communication

Compliance Knowledge

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Excel

Microsoft Word

Job description

1 week ago Be among the first 25 applicants

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon's Cross Border team is responsible for providing customers a one-stop shop for international transportation service, providing end-to-end supply chain solutions. We are seeking a customer-centric individual who wants to be part of this journey and manage daily operational tasks and customer queries.

A Senior Compliance Specialist Owns Daily Operations For Customs Clearance On Ocean, Air, Rail, And Truck Cross-border Shipments. The Specialist Will

• Communicate with freight forwarders/sellers/vendors for shipment and document preparation
• Monitor shipment clearance status and escalate issues when necessary
• Review and audit data entry functions for entry filing, classifications, and inspections
• Handle delivery-form generation, tracking, and compliance requirements
  
  

We invite you to be part of the team that defines how Amazon changes the world of international logistics, one shipment at a time.

Key job responsibilities

Core Responsibilities

• 1st Tier support for Customer Service queries
• Standalone product classification for US HTS
• General Global compliance support
• Auditing compliance related data submissions for completeness
• Handle general recurring Customs Brokerage operational regulatory requirements
• Maintain proper relationships and follow through with all appropriate government agencies as needed to address ongoing operational inquiries and requests
  
  

Advanced Responsibilities

• Expertise on FDA and all qualifier PGAs (TSCA, Lacey, non-glass NHTSA)
• Handles 1st level escalations from the team/sales
• Advise and educate clients on import restrictions, tariffs, and other customs-related matters in an introductory fashion
• Handle exams/inspections/holds and communicate this both internally and externally
• Achieve and maintain High Compliance and OTP scores
• Specializes in a niche, or complex areas of Customs or verticals e.g., FTAs, ADCVD, ATF, Pesticides, etc.
• Build and maintain SOPs for new and changes to regulatory requirements
• Ownership of subject matter expertise on requirements and regulatory changes to share with the operations teams in multiple locations, both origin and destination
  
  

Measurement for Success

• Complete assigned tasks timely and accurately, within KPI
• Improved productivity through continuous improvement
• Meet and exceed Customer Service metrics
  
  

Basic Qualifications

• High School Diploma
• 2+ years experience in International Logistics, Cross-Border Transportation and Supply Chain
• 2+ years experience in Customs Operations or Customs Compliance role
• 2+ years experience working with US Customs rules and regulations or advanced working knowledge
• 2+ years experience or proficiency in Microsoft products (Excel, Word)
  
  

Preferred Qualifications

• Bachelor's Degree
• Licensed Customs Broker
• Multi-lingual (Chinese preferred)
• Working knowledge of EU and JP Customs rules and regulations
• Critical thinking and problem solve capability
• Able to read and understand the regulatory language
• Ability to troubleshoot basic Customs entry issues (ABI, ACE related, AMS)
• Effectively communicates in both written and verbal communication.
• Understanding of what resources to use and when to use them (CROSS, HTS, internal databases)
• A degree of Customs specialization in some role or capacity (Verticals)
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $49,200/year in our lowest geographic market up to $95,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - INLT LLC

Job ID: A2938793

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Distribution, Supply Chain, and Engineering

• Industries

  Software Development

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