Sr. Product Manager, Amazon Customs & Trade (Fulfillment & Operations)

Amazon; Arlington (VA); On-site; USD 136,000 - 184,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs (Restricted stock units)

Sign-on bonus

Job summary

Amazon Customs and Trade (ACT) is seeking a Sr. Product Manager to drive a growing global customs brokerage offering for international traders.

You will own stand-alone products, collaborate across tech, sales, and operations, and translate evolving trade regulations into prioritized product requirements. The role focuses on building US brokerage solutions, working with CBP, and delivering compliant, data-driven features at scale from Arlington, VA.

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience.
• Bachelor's degree or equivalent.
• Experience owning/driving roadmap strategy and definition.
• Experience with end to end product delivery.
• Experience with feature delivery and tradeoffs of a product.
• Experience as a product manager or owner.
• Experience owning technology products.

Responsibilities

• Development and management of stand-alone products for innovative solutions.
• Collaborate with cross-functional teams to develop and deliver trade products and features.
• Support end-to-end product development lifecycle from concept to launch; manage portions of development.
• Gather requirements, prioritize features, and define product specifications.
• Use data-driven insights and customer feedback to drive decisions and improvements.
• Monitor product performance, analyze data, and iterate on features to improve UX and outcomes.
• Communicate product plans/roadmap; draft updates and leadership briefings.
• Support regulatory requirements and industry standards related to trade operations and innovation.
• U.S. Customs Broker License or brokerage filing experience (ACE or brokerage software).

Skills

Product management

Roadmap strategy

End-to-end delivery

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Job description

Sr. Product Manager, Amazon Customs & Trade

Job ID: 10573773 | Amazon.com Services LLC

The Amazon Customs and Trade Product and Technology team is expanding footprint, services, and solutions to support our expanding client base.

Join the dynamic team as a Sr. Product Manager and put your customs brokerage, international trade and/or trade consulting experience to work creating a global customs brokerage offering for international traders.

The ideal candidate will be a builder able to deliver on the vision of a growing footprint of ACT brokerage offerings globally, notably in North America. The ideal candidate will have direct experience with building US brokerage solutions and working directly with US customs authorities (CBP). Success requires strong business judgement, regulatory awareness, and a track record of developing and implementing new ideas while having fun.

Key job responsibilities

• Responsible for development and management of stand-alone products for innovative solutions and offerings.
• Collaborate with cross-functional teams including tech, sales, and operations to develop and deliver innovative trade products and features
• Support the end-to-end product development lifecycle from concept to launch ensuring timely delivery of high-quality solutions; manage individual portions of the product development
• Work closely with stakeholders to gather requirements, prioritize features, and define product specifications.
• Utilize data-driven insights and customer feedback to make informed decisions and drive continuous improvement.
• Monitor product performance, analyze data, and iterate on product features to optimize user experience and drive desired outcomes
• Communicate product plans/roadmap, identify success measures and metrics, author updates/docs and participate in drafting leadership briefings.
• Support compliance with regulatory requirements and industry standards related to trade operations and innovation.
• U.S. Customs Broker License (active, CBP-issued) or U.S. Customs brokerage filing experience (entry filing processes, ACE, or customs brokerage software)

A day in the life

A Sr. Product Manager on ACT analyzes evolving trade regulations and translates complex compliance obligations into clear, prioritized CBMS product requirements; writing BRDs with detailed acceptance criteria that ensure every filing capability, data field, and workflow meets regulatory standards while increasing operations productivity. You will drive alignment across technical, operational, and legal teams, building consensus on trade‑offs between resource allocation, regulatory timelines, and customer commitments while serving as the primary ACT subject matter expert for product, program, and operations teams..

About the team

Amazon Customs and Trade (ACT) is a team of program and product managers building the customs brokerage technology that powers Amazon's cross‑border trade operations. Our mission is to make it easy for customers to meet the regulatory requirements of international goods movement while delivering value through transparent and predictable services. We are a collaborative group that values creative problem‑solving, and we are excited to welcome someone who wants to help shape the future of global trade at Amazon.

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products

Preferred Qualifications

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• Experience with product cycles of 6+ months

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, VA, Arlington - 136,000.00 - 184,100.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.