Sr Clinical Solution Specialist

Medline; San Francisco (CA); On-site; USD 92,000 - 138,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP is seeking a Sr Clinical Solutions Specialist. The role provides end user insight to urology processes, links clinical practice with products, and builds alliances with customers and sales reps to execute value-add programs.

The position requires RN with BSN or Surgical Technician certification and 3+ years of clinical experience, with experience in Med-Surg, Telemetry, ICU or ED preferred. Travel up to 75% is expected.

Qualifications

• Experience analyzing data to identify issues, trends, or exceptions to drive improvements.
• Ability to prioritize workload and meet deadlines.
• Experience delivering presentations to diverse audiences.
• Proficient in Word, Excel, PowerPoint.

Responsibilities

• Provide clinical support to customers and sales force on clinical products and services.
• Call on potential and existing clinical customers to expand and retain business.
• Partner with sales to support product conversions and implementations.
• Conduct discovery assessments and data analysis to identify improvements and grow accounts.
• Conduct quality investigations and clinical reviews to identify waste and standardization opportunities.
• Engage in professional organizations and industry events.

Skills

Data analysis

Workload prioritization

Presentation delivery

Microsoft Office

Education

RN license + BSN or Surgical Technician Certification

Tools

Microsoft Office

Job description

Job Summary

Our Medline Acute Care team serves as the main interface for various segments in the hospital such as OR, Cath Lab, ICU, Labor and Delivery, Emergency Department, Materials Management and C-suite. Our engagement with clinical and industry leaders allows us to deliver a robust product portfolio and patient-care solutions. We optimize care with quality hospital supplies and customized solutions which is why our customers continue to choose us as their trusted business partner - we make healthcare run better.

We have an opening for a Sr Clinical Solutions Specialist. The position would require the ability to provide end user insight to urology process enhancement and improvement opportunities, link clinical practice with products and programs, and build strategic alliances with customers and sales representatives as it relates to executing successful value add programs.

Job Description

MAJOR RESPONSIBILITIES

• Provide clinical support to customers and salesforce on clinical products and services.
• Call on potential and existing clinical customers within assigned territory (independently and in collaboration with Medline salesforce) to expand and retain business.
• Partner with sales force on product conversions and implementations. Assist sales in their territories as needed at the local and national/corporate account level.
• Complete basic discovery assessments and data analysis. Identify problem areas and recommend changes and solutions. Develop customer growth and retention service proposals through consultation and relationship building with key accounts.
• Conduct quality investigations, waste assessments, clinical review & observations for improved practice and best practice recommendations. Conduct clinical and utilization reviews to identify waste, standardization opportunities and clinical practice adjustments for programs of specialty area.
• Engage in professional organizations; attend national, regional, and local industry events.

MINIMUM JOB REQUIREMENTS

Education

• RN - Nursing Bachelor's Degree or Surgical Technician Certification

Work Experience

• At least 3+ years of clinical experience
• Experience with external catheters
• Med-Surg, Telemetry, ICU and/or ED experience preferred

Knowledge / Skills / Abilities

• Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience prioritizing workload and scheduling effectively in order to meet deadlines.
• Experience developing and delivering presentations to various audience levels within, and external to, an organization.
• Proficient in Microsoft Word, Excel, PowerPoint.
• Position requires travel (by air/auto) up to 75% of the time for business purposes (within state and out of state).
• Environment includes office setting and medical facilities.
• Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).

DISCLAIMER

All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).

This document does not create an employment contract, implied or otherwise, other than an 'at will' employment relationship.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$92,000.00 - $138,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.