Sr. Client Partner - Banking & Payments (Sr. AVP)

Inizio Partners; New York (NY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Inizio Partners seeks a Sr. Client Partner for Banking & Payments in New York,hybrid at assigned client locations.

The role focuses on leading client engagements, managing end-to-end sales cycles, and driving operational excellence within banking accounts. The successful candidate will build relationships with senior stakeholders, lead large transformations, and drive growth across portfolios, leveraging deep banking domain knowledge and proven delivery leadership to achieve strategic client

Qualifications

• 10+ years of overall experience, with 6+ years in a client-facing role in consulting or outsourcing.
• Banking domain knowledge including payments networks.
• Proven ability to communicate effectively and present to senior executives.

Responsibilities

• Ownership of Growth, Client engagement, NPS, Profitability across a portfolio of banking clients.
• Develop transformation agenda and value creation with clients.
• Manage proposals with ownership and accountability for opportunities.
• Ensure optimal deployment of resources to achieve business goals.
• Create and execute strategic account plans to maximize revenue and profitability.
• Develop C-level and cross-functional contacts and touchpoints in the client organization.
• Scout and scope new opportunities within the account and map services.
• Mentor teams for seamless delivery and transformation.

Skills

Client engagement

Stakeholder management

Presentation skills

Cross-functional collaboration

Education

Bachelor's / Master's degree

Job description

Role: Sr. Client Partner - Banking & Payments

Location: NY City (hybrid at assigned client locations)

The Client Partner role focuses on client engagements, and growth within our client's banking accounts. You will lead client engagements, manage end-to-end sales cycles, and deliver operational excellence. The role requires a deep understanding of the banking domain, proven experience in delivering large projects and the ability to build strong relationships with senior stakeholders.

Responsibilities

• Ownership of Growth, Client engagement, NPS, Profitability across a portfolio of banking clients
• Bring a deep understanding of the current marketplace and competitor offerings to drive the organization’s growth strategy and investments
• Partner with clients to develop transformation agenda and value creation
• Manage proposals with full ownership and accountability for the opportunity
• Provide complete ownership and accountability for managing competitive proposals, and working closely with sales enablement teams to ensure high quality of proposals
• Ensure optimal deployment of resources to achieve business goals
• Create and execute strategic account plans to maximize revenue and profitability by driving cross-sell, pace of volume ramps, time to proficiency and client satisfaction
• Develop C-level and cross-functional contacts and touchpoints in the client organization through regular objective-based interaction forums and review governance cadence
• Scout and scope new opportunities within the account by participating in client’s review meetings – identify problem statements and map services and products to develop customized solutions
• Mentor teams for seamless delivery and transformation

Qualifications

Experience And Competency Requirements

• 10+ years of overall experience, including at least 6+ years in a client facing role in a solutions or account management capacity in the consulting or offshore/outsourcing industry
• Domain knowledge and experience in banking, credit cards, payment networks
• Demonstrated ability to communicate effectively, vertically, and horizontally both internally and in client organizations, with an ability to create and deliver compelling presentations
• Good understanding of new and emerging Digital/Cloud/SaaS technologies
• Strong problem-solving ability with the aptitude to identify strategic solutions to business problems with enterprise-wide implications as a trusted strategic partner to clients
• Must be capable of multitasking with rapidly changing priorities and manage multiple tasks in a dynamic environment
• Must be detail-oriented and able to develop, execute, lead, and maintain complex projects, programs, and assignments.
• Must have highly developed customer relations and negotiation skills with the ability to effectively consult and influence senior executives. Able to provide verifiable references.
• Must have proven ability to contribute to business development efforts and to lead and manage multiple distributed teams to achieve client goals.

Qualifications

• Bachelor's / Master's degree from an accredited institution
• Strong understanding changing landscape of analytics, data, and digital operations / BPS in the Banking industry
• Proven track record in execution and over-achieving financial and non-financial targets
• Strong writing, presentation, conceptual, analytical, and interpersonal skills
• Willingness to travel to meet client needs