Sr. Client Director, Enterprise Accounts (Energy Sector)

Uniphore Technologies North America Inc; United States; Remote; USD 290,000 - 398,000; Full time

Benefits offered by this job

Stock options

Medical, dental, vision

401(k) with match

Generous paid time off

Job summary

Uniphore Technologies North America Inc. seeks a Sr. Client Director to own a major energy sector enterprise account in the US. You will deepen adoption of the AI platform and drive renewals, upsell, and cross-sell, managing the account with a consultative, outcome-based approach.

Location: Houston, TX; travel as needed. You will lead multi-year strategies, executive reviews, and cross-functional teams to maximize ARR and value for the client.

Qualifications

• 10+ years in enterprise SaaS/technology account management or sales with quota attainment.
• 5+ years managing C-suite relationships in large enterprises (F500/G2000).
• Experience growing accounts to multi-million ACV/TCV through renewals and expansion.

Responsibilities

• Build and execute a multi-year account strategy for the account.
• Own the full account lifecycle from onboarding to renewal and expansion.
• Deliver substantial expansion ARR through upsell and cross-sell.
• Develop ROI-focused QBRs with executive sponsorship.
• Coordinate cross-functional teams as the account's CEO.
• Track adoption and product trends to surface expansion opportunities.

Skills

Account management

C-suite relationships

MEDDPICC/Challenger

Salesforce proficiency

Education

Bachelor's degree

Tools

Salesforce

Job description

Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business.

Own and grow one of Uniphore’s largest enterprise relationships - a global energy sector account with complex, multi-division operations spanning engineering, R&D, and technology innovation functions. As Sr. Client Director, you’ll be the primary point of contact for this direct enterprise customer, deepening adoption of Uniphore’s AI platform across their organization and expanding the account through renewals, upsell, and cross-sell - driven by consultative, outcome-based account management.

Location: Houston, Texas

Responsibilities

• Build and execute a multi-year account strategy for the account (managed ARR $1M-$30M+)
• Own the full account lifecycle - from onboarding and adoption through renewal, expansion, and negotiation
• Deliver $2M-$4M in expansion ARR annually through upsell, cross-sell, and whitespace identification
• Develop ROI-driven business reviews (QBRs) that earn continued executive/board-level sponsorship
• Orchestrate cross-functional teams (Solutions Engineering, Customer Success, Product, Legal) as the "CEO of the account"
• Track adoption, usage, and product trends to surface expansion opportunities and defend against churn risk
• Maintain accurate forecasting and pipeline visibility within the account through Salesforce

Qualifications

• 10+ years in enterprise SaaS/technology account management or sales, with consistent quota/retention attainment
• 5+ years managing C-suite relationships in F500/G2000 accounts
• Track record of growing accounts to $2M+ ACV / $10M+ TCV through renewals and expansion (not net-new acquisition)
• Experience in AI/ML, SaaS, cloud, or data platforms; ideally within Energy, Oil & Gas, or other complex industrial/engineering-driven enterprises
• Mastery of MEDDPICC, Challenger, or Command the Message applied to account expansion motions
• Bachelor's degree; Salesforce proficiency
• Willingness to travel as needed to support the account on-site
• Compensation Range Below = On Target Earnings - 60/40 Split

Hiring Pay Range

$289,600 - $398,200

Benefits

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference

USA - TX - Remote

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com.