Sr. Global Account Director- GSI Partners

Uniphore; New York (NY); On-site; USD 261,000 - 359,000; Full time

Benefits offered by this job

Pre-IPO stock options

Medical, dental, vision coverage

401(k) with match

Generous paid time off

Job summary

Uniphore is seeking a Sr. Global Account Director- GSI Partnerships to drive multi-million-dollar joint pursuits with Tier 1 GSIs. Own deals end-to-end, cover named GSIs, and accelerate revenue growth through strategic alliances.

You will collaborate with VP-level alliance leaders and cross-functional teams to scale a proven playbook in a high-impact role based in New York. You will manage enterprise sales cycles, present AI solutions, and negotiate complex agreements while building senior-level

Qualifications

• 8+ years of enterprise sales experience or account management in SaaS, AI, or enterprise technology.
• Proven success in GSI/BPO partnerships and co-sell motions.
• Demonstrated track record of quota attainment in complex solution selling.
• Executive presence with the ability to influence senior stakeholders at GSIs and customers.
• Excellent relationship-building, communication, and negotiation skills.
• Experience working cross-functionally with Product, Engineering, Marketing, and Customer Success.
• Bachelor’s degree required.

Responsibilities

• Own and deliver revenue targets tied to assigned GSI partnerships.
• Execute joint account planning with GSI partners to build and advance pipeline.
• Drive partner-sourced and influenced opportunities through the full sales cycle.
• Lead enterprise sales engagements from opportunity identification to close.
• Present Uniphore’s AI solutions and craft value-based business cases for executives.
• Negotiate complex agreements to ensure win‑win outcomes.
• Build and sustain trusted senior‑level relationships with GSI sales leaders and practice heads.
• Act as the primary point of contact for sales execution with designated GSIs.
• Partner with Marketing to deliver co‑branded campaigns and joint events.
• Align with Product and Solutions Engineering to ensure partner solutions address customer needs.
• Work with Customer Success to ensure adoption and expansion of GSI‑driven deployments.
• Performance & Reporting: Consistently achieve or exceed quarterly and annual revenue targets.
• Maintain accurate forecasting and pipeline reporting within Salesforce.

Skills

GSI partnerships

Executive relationship management

Complex solution selling

Cross-functional collaboration

Negotiation

Enterprise sales

Education

Bachelor's degree

Job description

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Uniphore has been expanding its GSI and strategic alliance ecosystem to accelerate enterprise AI adoption through industry-led transformation programs, sovereign AI architectures, and domain-specific AI solutions. Recent publicly announced partnerships include collaborations with KPMG, Cognizant, and Rackspace Technology focused on deploying AI agents, small language models (SLMs), and governed enterprise AI platforms across regulated industries such as banking, healthcare, insurance, and life sciences.

The Role

We’re seeking an accomplished Sr. Global Account Director- GSI Partnerships to drive revenue growth through Uniphore’s relationships with Tier 1 Global System Integrators. You carry an individual quota, own deals end-to-end, and personally drive multi-million-dollar joint pursuits with GSI partners. You’ll cover named Tier 1 GSIs alongside our VP-level alliance leaders, adding capacity to scale a proven playbook that’s already generating significant revenue. The named accounts exist, the partnerships are active, and the deals are in motion. Your job is to close them. This is a top-priority function for Uniphore’s growth.

Key Responsibilities

• GSI Partnership Sales
  • Own and deliver revenue targets tied to assigned GSI partnerships.
  • Execute joint account planning with GSI partners to build and advance pipeline.
  • Drive partner-sourced and influenced opportunities through the full sales cycle.
• Sales Execution
  • Lead enterprise sales engagements from opportunity identification to close.
  • Present Uniphore’s AI solutions and craft value-based business cases for executives.
  • Negotiate complex agreements to ensure win‑win outcomes.
• Relationship Management
  • Build and sustain trusted senior‑level relationships with GSI sales leaders and practice heads.
  • Act as the primary point of contact for sales execution with designated GSIs.
• Cross‑Functional Collaboration
  • Partner with Marketing to deliver co‑branded campaigns and joint events.
  • Align with Product and Solutions Engineering to ensure partner solutions address customer needs.
  • Work with Customer Success to ensure adoption and expansion of GSI‑driven deployments.
• Performance & Reporting
  • Consistently achieve or exceed quarterly and annual revenue targets.
  • Maintain accurate forecasting and pipeline reporting within Salesforce.

Qualifications

• 8+ years of enterprise sales experience or account management in SaaS, AI, or enterprise technology.
• Proven success in GSI/BPO partnerships and co‑sell motions.
• Demonstrated track record of quota attainment in complex solution selling.
• Executive presence with the ability to influence senior stakeholders at GSIs and customers.
• Excellent relationship‑building, communication, and negotiation skills.
• Experience working cross‑functionally with Product, Engineering, Marketing, and Customer Success.
• Bachelor’s degree required.

Hiring Range (New York City, NY): $260,900 - $340,000 OTE (60% base salary / 40% variable compensation). Actual compensation will be determined based on factors including skills, experience, qualifications, and location.

Hiring Pay Range: $260,900 - $358,750

Benefits:

• In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre‑IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference: USA - NY - New York

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visitwww.uniphore.com. At Uniphore, we are building the defining Enterprise AI and automation platform to propel the planet’s most engaging customer and employee experiences. We need your help.