Sr. Client Advocate- Construction

WTW; Birmingham (AL); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health & Welfare Benefits

Paid Time Off

401(k) Plan

Job summary

Willis Towers Watson seeks a Senior Client Advocate to deliver strategic relationship management and expert placement for casualty lines. You will coordinate with clients, drive risk transfer strategies, and lead complex negotiations, drawing on extensive P&C experience.

The role emphasizes client-centric service, cross-functional collaboration, and the ability to manage large, multi-dimensional projects in a hybrid work environment. Travel is required.

Qualifications

• 8–10+ years of commercial Property & Casualty insurance experience in a client-facing role
• Knowledge of renewal end-to-end process steps and owners
• Experience with Large MBR programs and complex property schedules
• Ability to analyze coverage forms and advise on program design
• Strong verbal and written communication, and group presentation skills
• Excellent project management with end-to-end oversight of complex projects

Responsibilities

• Provide strategic relationship management and placement for clients.
• Craft strategies to quantify, mitigate, and transfer risk.
• Lead placement of casualty lines for primary and excess policies.
• Leverage internal and external relationships to tailor resources to client needs.
• Drive conflict resolution and negotiate complex deals.
• Present models and analysis to clients and stakeholders.
• Lead key work areas and guide team members to ensure success.

Skills

Client relationship management

Relationship networking

Negotiation skills

Presentation skills

Project management

Strategic thinking

Communication skills

Team leadership

Travel readiness

Education

Insurance P&C License

Tools

Microsoft Word

PowerPoint

Excel

Job description

Description

Willis Towers Watson (NASDAQ: WLTW ) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 49,000 employees in more than 120 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas, the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson. https://www.wtwco.com/en-us

The Company

The Senior Client Advocate provides strategic relationship management and placement, taking advantage of our specialized industry experience and unparalleled market know-how, to craft strategies for clients to quantify, mitigate, and transfer risk. This position will also create strategies and execute the placement of casualty lines of business for both primary and excess policies. If you are client-centric, interested in affiliating with an industry leader, and committed to helping clients unlock their potential through effective risk management strategies, this may be the perfect opportunity for you!

Qualifications

The Requirements

• Targeted 8-10+ years of commercial Property & Casualty insurance experience in a client-facing role with industry knowledge in Construction
• Knowledge of commercial insurance renewal end-to-end process steps and owners.
• Experience with management and technical oversight of Large MBR programs and complex property schedules is required
• Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation.
• Able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution.
• Able to interpret, analyze and present models.
• Negotiation Skills: able to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals.
• Knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace.
• Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations.
• Effectively advocates for change. Provides encouragement, takes control of team projects, leads key work areas, collaborates with others, and provides clear guidance to ensure others fulfill roles effectively.
• Excellent project management skills including end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects.
• Competency in Microsoft Word, PowerPoint, and Excel.
• Insurance P&C License required.
• Travel required.
• This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf) ( Washington State only )
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.