Sr. Client Advocate- Construction

WTW; Nashville (TN); Hybrid; USD 250,000 - 350,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Leave Benefits

401k Savings Plan

Job summary

Willis Towers Watson (WTW) seeks a Senior Client Advocate to manage strategic client relationships and lead casualty placement for complex programs. You will design risk transfer strategies, coordinate with internal teams, and drive negotiations with clients and markets.

Ideal candidates bring extensive P&C experience, strong communication, and proven leadership in multi-stakeholder environments, with travel as needed. Hybrid work options supported.

Qualifications

• Targeted 8-10+ years of commercial Property & Casualty insurance experience in a client-facing role with industry knowledge in Construction.
• Knowledge of commercial insurance renewal end-to-end process steps and owners.
• Experience with management and technical oversight of Large MBR programs and complex property schedules.
• Able to apply knowledge of coverage forms in program design and identify coverage gaps.
• Able to leverage relationships to bring WTW resources to client needs and drive conflict resolution.
• Able to interpret, analyze and present models.
• Negotiation skills to close complex deals and drive consensus.
• Knowledge of client strategy, tactics, and solutions in the market.
• Excellent verbal and written communication; ability to drive technical conversations.
• Advocates for change, leads key work areas, and provides clear guidance.
• Excellent end-to-end project management for large/ambiguous projects.
• Insurance P&C License required.
• Travel required.

Responsibilities

• Provide strategic relationship management and placement for casualty lines of business.
• Craft strategies to quantify, mitigate, and transfer risk for clients.
• Execute placement of casualty programs for primary and excess policies.
• Oversee large, complex projects and multiple stakeholders to close deals.
• Present analysis and coverage models to clients and internal teams.
• Leverage internal and external relationships to tailor resources.

Skills

Client relationship management

Strategic thinking

Negotiation

Presentation skills

Project management

Leadership

Conflict resolution

Problem solving

Communication

Tools

Microsoft Word

PowerPoint

Excel

Job description

Description

The Company

Willis Towers Watson (NASDAQ: WLTW ) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 49,000 employees in more than 120 territories. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas, the dynamic formula that drives business performance. Unlock your potential at Willis Towers Watson. https://www.wtwco.com/en-us

The Senior Client Advocate provides strategic relationship management and placement, taking advantage of our specialized industry experience and unparalleled market know-how, to craft strategies for clients to quantify, mitigate, and transfer risk. This position will also create strategies and execute the placement of casualty lines of business for both primary and excess policies. If you are client-centric, interested in affiliating with an industry leader, and committed to helping clients unlock their potential through effective risk management strategies, this may be the perfect opportunity for you!

Qualifications

The Requirements

• Targeted 8-10+ years of commercial Property & Casualty insurance experience in a client-facing role with industry knowledge in Construction

• Knowledge of commercial insurance renewal end-to-end process steps and owners.

• Experience with management and technical oversight of Large MBR programs and complex property schedules is required

• Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation.

• Able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution.

• Able to interpret, analyze and present models.

• Negotiation Skills: able to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals.

• Knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace.

• Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations.

• Effectively advocates for change. Provides encouragement, takes control of team projects, leads key work areas, collaborates with others, and provides clear guidance to ensure others fulfill roles effectively.

• Excellent project management skills including end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects.

• Competency in Microsoft Word, PowerPoint, and Excel.

• Insurance P&C License required.

• Travel required.

• This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $250,000-$350,000 USD per year.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf) ( Washington State only )

• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets