Sr. Citrix Systems Engineer - Information Systems - Full Time - Days - 8hr

Emanate Health; Covina (CA); On-site; USD 72,000 - 112,000; Full time

Job summary

The Sr. Citrix Systems Engineer at Emanate Health designs, implements, and maintains security and lifecycle management for the enterprise Citrix and Microsoft infrastructure that supports IT requirements.

This role acts as the SME for CVAD, VDI, WEM, App Layering, and NetScaler SDX and works with Network, Systems, and Clinical teams to ensure reliable operations affecting patient care. The ideal candidate has 10+ years in healthcare IT, strong Windows/Unix/Linux skills, and ITIL experience, with

Qualifications

• Bachelor's degree in CS/IS or related field or equivalent experience.
• Ten or more years as a Citrix/Systems Engineer in healthcare preferred.
• Strong knowledge of ITIL practices preferred.
• Experience installing, configuring, and troubleshooting Windows/Unix/Linux environments.
• Proficient in Citrix, VMware virtualization technologies; AD and GPO knowledge.

Responsibilities

• Design, implement, and maintain security and lifecycle management of Enterprise Citrix and Microsoft infrastructure.
• Serve as SME for CVAD, VDI, WEM, App Layering, and NetScaler SDX technologies.
• Collaborate with Network, Systems, Clinical Informatics, and Desktop Support to support IT and clinical operations.
• Identify incidents and resolve issues rapidly to minimize impact on patient care.

Skills

ITIL knowledge

Healthcare IT experience

Incident management

Scripting (PowerShell, Perl)

Windows/UNIX/Linux

Communication skills

Education

Bachelor's Degree in CS/IS or related field

Tools

Citrix Virtualization (CVAD)

VMware

NetScaler SDX

App Layering

WEM (Workspace Environment Manager)

Active Directory/GP Objects

DNS/DHCP/IPAM

Meditech Expanse/Imprivata

Job description

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

Job Summary

The Sr. Citrix Systems Engineer is responsible for designing, implementing, and maintaining security and lifecycle management of the Enterprise Citrix and Microsoft Infrastructure Systems and related components including servers, applications, virtualization, storage, and backup solutions to support Emanate Health IT requirements. This role serves as the subject matter expert and Sr. Engineer with CVAD, VDI, WEM, App Layering, and NetScaler SDX technology. The ideal candidate has a Sr. Engineer background and experience in a Healthcare IT environment excelling in incident recognition and rapid issue resolution directly impacting clinical operations and patient care. The Sr. Citrix Systems Engineer works closely with Network and Systems Engineers, Application Analysts, Clinical Informatics, Desktop Support, Service Desk, and Operational staff supporting Emanate Health's IT and business initiatives.

Job Requirements

• Minimum Education Requirement: Bachelor’s Degree in Computer Science, Information Systems, other relevant field, or equivalent experience preferred.
• Strong knowledge of ITIL best practices preferred.
• Minimum Experience Requirement: Ten or more (10+) years of experience as a Citrix/Systems Engineer in a Healthcare environment preferred.
• Proven working experience in installing, configuring and troubleshooting Windows/Unix/Linux based environments.
• Proven working experience with virtualization (Citrix, VMware,) technologies.
• In-depth understanding of Microsoft Active Directory, Group Policy Objects and Containers.
• In-depth knowledge of Microsoft operating systems, cyber-security best practices, and industry standard IT Policies.
• In-depth understanding of voice/data communication and routing protocols.
• Proven working experience with Cloud technologies, backups, replication, etc.
• Proficient in DNS/DHCP/IPAM, Citrix Virtualization Technologies, Scripting (PowerShell, Perl, Etc.).
• Operational Knowledge of WAN/LAN/WLAN Architecture, L2 & L3 Routing & Switching, Windows Group Policy Objects, Storage & Backup Platforms.
• Proficiency in Microsoft Exchange, Microsoft SQL, Ivanti, Infoblox, Meditech Expanse, and Imprivata preferred.
• Excellent written, verbal, and customer service skills.
• Minimum License Requirement: Relevant Technology and/or Certification (Citrix, Microsoft, VMWare), ITIL Certification, CCP-V and CCP-N preferred.

Pay Range: $52.03 - $80.64

We are more than just a health system. At Emanate Health, we are a catalyst for change and a beacon for healthier lives. When you come to any one of our locations, you'll be treated like family. And as part of our family, you can rest easy knowing we'll do whatever it takes to benefit your health and wellness.

Delivering world-class health care one patient at a time.

Our mission Emanate Health exists to help people keep well in body, mind and spirit by providing quality health care services in a safe, compassionate environment.

Our vision We are an integral partner in elevating our communities' health.

Our values Patients and their families are the reason we are here. We want them to experience excellence in all we do through the quality of our services, our teamwork, and our commitment to a caring, safe and compassionate environment. Respect. We affirm the rights, dignity, individuality and worth of each person we serve and of each other. Excellence. We maintain an unrelenting drive for excellence, quality and safety, and strive to continually improve all that we do. Compassion. We care for each person and each team member as part of our family. Integrity. We believe in fairness and honesty and are guided by our code of ethics. Stewardship. We wisely care for the human, physical and financial resources entrusted to us.