SR Care Receptionist

CRMC Branding; Georgia; On-site; USD 30,000 - 38,000; Full time

Job summary

CRMC Branding, a healthcare facility, seeks a clerical/front desk professional to support daily operations and deliver compassionate patient service.

The role involves answering phones, triaging calls, managing front desk tasks, and handling referrals and documentation to keep patients moving smoothly through the clinic.

Qualifications

• Customer service oriented.
• Knowledgeable of computer functions and able to operate Microsoft Office.

Responsibilities

• Answer telephones promptly and triage patient calls compassionately.
• Assist with front office duties to keep patients cared for and wait times to a minimum.
• Perform front desk tasks: check in/out patients, faxing, scanning records, copies.
• Process prior authorizations for procedures/medications.
• Submit routine faxed prescriptions to patients’ pharmacy as approved by doctors.
• Process incoming referrals.
• Complete annual World Health Organization hand hygiene education and understand infection control.

Skills

Customer service

MS Office

Education

High School diploma or equivalent

Job description

Description

Responsible for answering telephones promptly and triage patient calls in a compassionate manner. Assists with front office duties as needed to accomplish daily tasks and keep patients cared for and wait times to a minimum. (Checks patients in / out, check and send faxes, scans into records, makes copies, etc.) Processes prior authorizations for patient procedures and / or medications within required time period. Calls / faxes appointment requests to specialists offices for patients that require a direct referral or assistance acquiring a specialist appointment. Submits routine faxed prescriptions to the patients’ pharmacy as approved by the doctors. Processes incoming referrals. Annual completion of World Health Organization hand hygiene education and training and its relationship to infection control in addition to physical demonstration and understanding of compliance monitoring.

JOB SUMMARY

Performs clerical duties daily as required for the purpose of providing continued care to clinic patients and assistance to co-workers to increase productivity and promote “teamwork”.

JOB REQUIREMENTS

Minimum education

High School graduate or equivalent preferred.

Minimum Work Experience

Two years of clerical/office experience preferred.

Required Skills

• Customer Service oriented.
• Knowledgeable of computer functions and able to operate Microsoft Office.

Equal Opportunity Employer

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