Sr Business Systems Analyst, TSC

JLL; Washington (District of Columbia); On-site; USD 120,000 - 150,000; Full time

Job summary

JLL in Washington, DC is seeking a Senior Business Systems Analyst to independently drive analysis and delivery of TRIRIGA-based solutions. You will bridge business stakeholders and technical teams, shaping requirements, specs, and design across multiple locations and projects.

You will mentor junior analysts, lead workshops, define test strategies, coordinate UAT, and document processes and SOPs to ensure alignment with business objectives and TRIRIGA best practices.

Qualifications

• Independently lead requirements gathering for TRIRIGA-based solutions.
• Develop functional specs and acceptance criteria.
• Translate client needs into TRIRIGA designs.
• Mentor less experienced analysts and collaborate with stakeholders.

Responsibilities

• Lead requirements analysis for TRIRIGA projects.
• Develop functional designs and traceability matrices.
• Facilitate stakeholder workshops across departments.
• Design test strategies and coordinate UAT.
• Document current and future business processes.

Skills

Requirements analysis

Stakeholder management

Documentation

Mentorship

UAT leadership

Tools

IBM TRIRIGA

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Business Systems Analyst

What does this job involve?

Join our creative team of global innovators and problem solvers as a Senior Business Systems Analyst. You'll independently lead the analysis and implementation of IBM TRIRIGA-based solutions, serving as the critical bridge between business stakeholders and technical teams to ensure successful delivery of complex TRIRIGA applications across the business sub-segment.

This role focuses on independently managing business requirements for moderately complex projects, developing comprehensive functional specifications, and working closely with clients to translate their needs into effective TRIRIGA solutions. You'll work autonomously on challenging initiatives while also serving as a resource and mentor to less experienced analysts, communicating with diverse stakeholders and collaborating with clients, onsite teams, and developers to ensure strategic alignment between business objectives and technical implementations.

As a Senior Business Systems Analyst, you will be responsible for:

Requirements Analysis & Documentation

• Independently lead requirements gathering and analysis initiatives for TRIRIGA-based solutions of moderate to high complexity
• Develop comprehensive functional specifications, detailed business requirements documents with acceptance criteria, and traceability matrices
• Facilitate complex workshops and stakeholder interviews to understand business processes, pain points, and strategic objectives across multiple departments or locations
• Translate business requirements into detailed functional designs for development teams, applying professional judgment to resolve ambiguities

Solution Design & Technical Expertise

• Apply comprehensive TRIRIGA knowledge to recommend optimal solutions and
• identify opportunities for system optimization
• Provide expert guidance on TRIRIGA best practices, configurations, and capabilities to stakeholders and project teams
• Design and document process improvements that leverage TRIRIGA functionality to increase efficiency and effectiveness
• Contribute to solution architecture discussions and technical design reviews

Quality Assurance & Testing Leadership

• Lead user acceptance testing (UAT) coordination
• Design comprehensive test strategies, develop functional test cases, and help manage defect resolution processes
• Validate that delivered solutions meet business requirements and quality standards
• Analyze test results and provide recommendations for improvements

Business Process & Documentation

• Create detailed process flows, user personas, use cases, user stories, and workflow diagrams to guide development efforts
• Document current state and future state business processes through comprehensive analysis
• Develop standard operating procedures, training materials, and knowledge transfer documentation
• Identify process optimization opportunities and recommend enhancements

Stakeholder Management & Communication

• Serve as primary liaison between clients, business users, and technical development teams for assigned projects
• Facilitate consensus among stakeholders with competing priorities and complex requirements
• Present findings, recommendations, and status updates to leadership and senior stakeholders
• Build and maintain effective working relationships across business sub-segment and related teams

Project Delivery & Estimation

• Contribute expert input to story points, effort estimation, project planning activities, and timeline development
• Manage assigned work streams independently within moderately complex