Sr Business Development Representative

Ingram Micro Inc; Buffalo (NY); On-site; USD 56,000 - 90,000; Full time

Job summary

Ingram Micro Inc. is seeking a Senior Business Development Representative to accelerate partner success through solution enablement, customer engagement, and platform adoption.

You will serve as a trusted advisor to resellers, vendors, and internal stakeholders, building relationships and driving revenue growth. You will develop and execute business development strategies, identify and nurture opportunities, educate customers on offerings, and collaborate with cross-functional teams to improve

Qualifications

• Bachelor's degree or equivalent combination of education and related experience.
• 3+ years of experience in business development, sales, account management, customer success, sales enablement, technology sales, or a related field.
• Experience developing customer relationships and driving revenue growth through consultative selling.
• Experience using CRM platforms to manage accounts, opportunities, pipeline activities, and customer interactions.
• Strong written, verbal, and presentation communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proven problem-solving, analytical, and organizational skills.
• Demonstrated ability to collaborate with cross-functional teams and external stakeholders.

Responsibilities

• Develop and execute business development strategies that drive customer acquisition, solution adoption, upsell opportunities, and revenue growth.
• Identify, qualify, and nurture sales opportunities through proactive outreach and relationship management.
• Drive pipeline development activities and collaborate with sales teams to accelerate opportunity progression.
• Support end-customer acquisition efforts while expanding engagement within existing accounts.
• Build expertise across technology solutions, services, and platform capabilities.
• Educate customers and partners on solution offerings and business value.
• Deliver training sessions, presentations, and enablement materials that support customer success and sales effectiveness.
• Stay informed on industry trends, emerging technologies, market dynamics, and competitive offerings.
• Serve as a primary point of contact for customers and vendors, addressing complex inquiries and escalating issues as needed.
• Develop strong relationships with key stakeholders to understand business objectives and recommend tailored solutions.
• Partner with vendors to align on promotions, programs, product updates, and go-to-market initiatives.
• Deliver an exceptional customer experience through responsiveness, problem-solving, and strategic guidance.
• Drive utilization of digital platforms and tools to improve customer outcomes and operational efficiency.
• Analyze customer activity, utilization trends, and performance data to identify growth opportunities.
• Provide actionable insights and recommendations that increase engagement and business results.
• Coach, mentor, and support fellow Business Development Representatives.
• Identify opportunities for process improvements and operational efficiencies.

Skills

Relationship building

Consultative selling

Communication

Multitasking

Cross-functional collaboration

Ownership mindset

Education

Bachelor's degree or equivalent

Tools

CRM platforms

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Shape the Future of Technology Distribution

Are you a consultative sales professional who thrives on building relationships, driving pipeline growth, and helping customers maximize business outcomes? Join our team as a Senior Business Development Representative (Sr. BDR) and play a critical role in accelerating partner success through solution enablement, customer engagement, sales support, and platform adoption. In this role, you will serve as a trusted advisor to reseller partners, vendors, and internal stakeholders. You will leverage your expertise in business development, customer experience, sales enablement, and technology solutions to uncover opportunities, drive adoption, and create measurable business impact.

What You'll Do

Business Development & Pipeline Growth

Develop and execute business development strategies that drive customer acquisition, solution adoption, upsell opportunities, and revenue growth. Identify, qualify, and nurture sales opportunities through proactive outreach and relationship management. Drive pipeline development activities and collaborate with sales teams to accelerate opportunity progression. Support end-customer acquisition efforts while expanding engagement within existing accounts.

Solution Enablement

Build expertise across technology solutions, services, and platform capabilities. Educate customers and partners on solution offerings and business value. Deliver training sessions, presentations, and enablement materials that support customer success and sales effectiveness. Stay informed on industry trends, emerging technologies, market dynamics, and competitive offerings.

Customer & Vendor Engagement

Serve as a primary point of contact for customers and vendors, addressing complex inquiries and escalating issues as needed. Develop strong relationships with key stakeholders to understand business objectives and recommend tailored solutions. Partner with vendors to align on promotions, programs, product updates, and go-to-market initiatives. Deliver an exceptional customer experience through responsiveness, problem-solving, and strategic guidance.

Platform Adoption & Analytics

Drive utilization of digital platforms and tools to improve customer outcomes and operational efficiency. Analyze customer activity, utilization trends, and performance data to identify growth opportunities. Provide actionable insights and recommendations that increase engagement and business results.

Leadership & Continuous Improvement

Coach, mentor, and support fellow Business Development Representatives. Identify opportunities for process improvements and operational efficiencies. Act as an escalation point for complex customer, vendor, or process-related challenges. Contribute to best practices, knowledge sharing, and team development initiatives.

Required Qualifications

• Bachelor's degree or equivalent combination of education and related experience.
• 3+ years of experience in business development, sales, account management, customer success, sales enablement, technology sales, or a related field.
• Experience developing customer relationships and driving revenue growth through consultative selling.
• Experience using CRM platforms to manage accounts, opportunities, pipeline activities, and customer interactions.
• Strong written, verbal, and presentation communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proven problem-solving, analytical, and organizational skills.
• Demonstrated ability to collaborate with cross-functional teams and external stakeholders.
• Customer-focused mindset with a strong sense of ownership and accountability.

Preferred Qualifications

• Experience in technology distribution, SaaS, cloud, cybersecurity, infrastructure, digital platforms, or related technology solutions.
• Experience supporting reseller, channel, vendor, partner, or distribution ecosystems.
• Knowledge of sales enablement programs, solution selling methodologies, and pipeline management.
• Experience presenting technical or business solutions to diverse audiences.
• Experience training, mentoring, or leading peers in a team environment.
• Advanced understanding of customer engagement strategies and business development best practices.
• Experience analyzing business performance data and translating insights into recommendations and action plans.

Why Join Us?

You’ll have the opportunity to make a meaningful impact by helping customers grow their businesses, adopt innovative technology solutions, and achieve measurable outcomes. We invest in our people through professional development, collaboration, mentorship, and opportunities to expand their careers while working alongside talented teams across the organization. If you’re passionate about building relationships, solving business challenges, driving growth, and delivering exceptional customer experiences, we’d love to hear from you. Let’s shape tomorrow.

The typical base pay range for this role across the U.S. is USD $56,000.00 - $89,600.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

IngramMicro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Learn more at http://careers.ingrammicro.com