Sr Business Analyst ( Life Insurance )

SATCON Inc; Erie (Erie County); On-site; USD 70,000 - 90,000; Full time

Job summary

SATCON Inc. is seeking a Business Analyst to analyze and document生命 insurance processes, gather requirements, and translate them into specs for delivery teams.

The role requires collaboration with underwriting, actuarial, and IT to optimize lifecycle activities from onboarding to claims and servicing. The ideal candidate has 3–8 years in life insurance BA roles, strong analytical skills, and familiarity with BRD/FSD/User Stories, workflows, and related tools.

Qualifications

• BRD, FSD, and User Stories experience.
• Experience in Life Insurance domain and workflows.
• Knowledge of regulatory guidelines in insurance.
• Proficiency with JIRA, Confluence, Visio, Excel.

Responsibilities

• Conduct business and functional analysis.
• Gather, analyze, and document requirements (BRD/FSD/User Stories).
• Translate business needs into functional specifications for development teams.
• Work with Product Owners, Actuarial, Underwriting, Operations, and IT.
• Support development, testing, and UAT phases.
• Prepare workflow diagrams, wireframes, and process maps.
• Stakeholder workshops and user training.
• Provide periodic project updates and documentation.

Skills

BRD

FSD

User Stories

Process Flow

Life Insurance

SQL

Agile/Scrum

On-site collaboration

Education

Bachelor’s degree

Tools

JIRA

Confluence

Visio

Excel

Job description

Role: Business Analyst

Location: Erie, PA (Onsite)

Key Responsibilities

• Business & Functional Analysis
• Gather, analyse, and document business requirements (BRD/FSD/Use Cases/User Stories).
• Evaluate current life insurance processes and recommend improvements.
• Translate business needs into functional specifications for development teams.
• Insurance Domain Expertise
• Work Across The Life Insurance Policy Lifecycle
• New Business & Onboarding
• Underwriting
• Policy Issuance & Servicing
• Premium Billing & Collections
• Claims Processing
• Persistency & Renewal
• Understand various life insurance products—Term, ULIP, Endowment, Annuity, Riders, etc.
• Project Collaboration
• Work closely with Product Owners, Actuarial, Underwriting, Operations, and IT teams.
• Support development, testing, and UAT phases by clarifying requirements.
• Prepare workflow diagrams, wireframes, process maps, and product documents.
• Testing & Quality Assurance
• Prepare test scenarios and support SIT/UAT.
• Validate system functionalities against requirements.
• Stakeholder Management
• Conduct workshops, requirement gathering sessions, and user training.
• Provide periodic project updates and documentation.

Required Skills & Qualifications

Must‑Have

• Bachelor’s degree (Engineering/MBA or related field preferred).
• 3–8 years of experience as a Business Analyst in Life Insurance domain.
• Strong understanding of Life Insurance systems, regulations, and workflows.
• Experience with BRD, FSD, User Stories, Process Flow design.
• Knowledge of tools like JIRA, Confluence, Visio, Excel.

Good-to-Have

• Experience with core Life Insurance systems (e.g., Ingenium, Lodestar, Oracle Insurance, Life Asia, Policy Admin Systems).
• Knowledge of digital journeys, APIs, and integration flows.
• Data analysis and SQL exposure.
• Agile/Scrum certifications.

Key Competencies

• Strong analytical thinking and problem solving.
• Excellent communication and documentation skills.
• Ability to work with cross-functional teams.
• Detail-oriented and process-driven mindset.
• Strong understanding of insurance compliance and regulatory guidelines (e.g., IRDAI).