Sr Business Analyst - Contract Lifecycle Management

NBCUniversal; Los Angeles (CA); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid leave

Job summary

NBCUniversal is seeking a Senior Business Analyst to own and evolve the enterprise Contract Lifecycle Management (CLM) platform. You will partner with Legal, Sourcing, Studios, Privacy, Compliance, and Technology to streamline workflows, drive adoption, and deliver AI-enabled solutions that improve efficiency and compliance.

The role emphasizes platform governance, requirements gathering, and backlog prioritization, with a hybrid work pattern and opportunities to shape NBCUniversal's CLM roadmap.

Qualifications

• Bachelor's degree in Business, Information Systems, Technology, Legal Operations, or related field.
• 5+ years of business analysis, product ownership, legal operations, contract management, or enterprise application experience.
• Experience supporting CLM platforms such as Malbek, Icertis, Ironclad, Agiloft, Sirion, Ariba, or similar solutions.
• Strong experience gathering requirements, designing workflows, and managing stakeholder relationships.
• Demonstrated ability to lead cross-functional initiatives and drive process transformation.
• Experience with reporting, data analysis, and process optimization.

Responsibilities

• CLM Platform Ownership: serve as the primary business owner for the CLM platform (Malbek).
• Document business processes, future-state workflows, functional requirements, and solution designs.
• Lead requirements sessions with stakeholders across Legal, Procurement, Studios, Media, and Corporate functions.
• Drive expansion of CLM capabilities across new units and use cases.
• Develop KPIs and reporting to measure adoption and value.
• Support pilot programs and governance initiatives for enterprise CLM.

Skills

Requirements gathering

Workflow design

Stakeholder management

Cross-functional leadership

Data analysis

Process optimization

Education

Bachelor's degree in Business, Information Systems, Technology, Legal Operations, or related field

Tools

Malbek

Icertis

Ironclad

Agiloft

Sirion

Ariba

Job description

Sr Business Analyst - Contract Lifecycle Management

• Full-time
• Business Segment: Operations & Technology
• Compensation: USD 110,000 - USD 140,000 - yearly

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

NBCUniversal'sData & Legal Solutions team operates as a central program operations group embedded across Ad Sales, Direct to Consumer, Distribution, Marketing, Research, Technology, Legal, and HR as trusted partners working together to implement strategic programs throughout the enterprise to effectively close gaps between central business and technology groups across a variety of projects. We work to provide relevant insights & structure across our diverse portfolio to power intelligent business decisions required to compete within today’s extraordinarily complex multi-platform & fragmented media landscape.

NBCUniversal isseeking a highly motivated Senior Business Analyst - Contract Lifecycle Management (CLM) to own and evolve our enterprise contract management platform. This role serves as the primary business lead for CLM capabilities, partnering with Legal, Sourcing, Studios, Privacy, Compliance, and Technology teams to streamline contract processes, drive platform adoption, and deliver innovative solutions that improve efficiency, compliance, and business outcomes.

The successful candidate will act as the configuration lead for CLM, translating business needs into scalable workflows, managing vendor relationships, driving roadmap priorities, and helping shape NBCUniversal's next generation of AI-enabled contract management capabilities. The role supports the continued evolution of enterpriseCLM, contract intake modernization, workflow automation, reporting, integrations, and enterprise expansion initiatives.

Responsibilities:

• CLM Platform Ownership
  • Serve as the primary business owner for the CLM platform (Malbek).
  • Manage and prioritize the CLM enhancement backlog and roadmap.
  • Configure workflows, templates, clause libraries, metadata models, approval routing, and reporting capabilities.
  • Partner with application support and vendors to troubleshoot issues and implement enhancements.
  • Identify opportunities to improve contract lifecycle efficiency and user experience.
• Business Analysis & Solution Delivery
  • Lead requirements gathering sessions with stakeholders across Legal, Procurement, Studios, Media, and Corporate functions.
  • Document business processes, future-state workflows, functional requirements, and solution designs.
  • Conduct fit-gap assessments and make recommendations for process and technology improvements.
  • Support testing, release management, training, and change adoption activities.
• Drive expansion of CLM capabilities across new business units and use cases.
• Support intake modernization, workflow standardization, and governance initiatives.
• Partner with Legal Operations and Technology teams to establish scalable contract management practices.
• Develop KPIs and reporting to measure adoption, efficiency, and business value.
• Evaluate and implement AI-enabled contracting capabilities, including drafting support, clause analysis, contract summarization, semantic search, and metadata automation.
• Partner with enterprise AI teams and vendors to identify new use cases and productivity opportunities.
• Support pilot programs and business case development for emerging CLM technologies.
• Stakeholder Management
  • Act as trusted advisor to Legal, Procurement, Operations, Privacy, Records Management, and Compliance stakeholders.
  • Facilitate executive updates, roadmap reviews, and steering committee discussions.
  • Coordinate across product, operations, vendor, and technology teams to ensure successful delivery.

Requirements:

• Bachelor's degree in Business, Information Systems, Technology, Legal Operations, or related field.
• 5+ years of business analysis, product ownership, legal operations, contract management, or enterprise application experience.
• Experience supporting Contract Lifecycle Management (CLM) platforms such as Malbek, Icertis, Ironclad, Agiloft, Sirion, Ariba, or similar solutions.
• Strong experience gathering requirements, designing workflows, and managing stakeholder relationships.
• Demonstrated ability to lead cross-functional initiatives and drive process transformation.
• Experience with reporting, data analysis, and process optimization.

Desired Characteristics:

• Experience supporting Legal, Procurement, Compliance, Records Management, or Sourcing organizations.
• Familiarity with contract drafting, negotiation, approval workflows, and contract repositories.
• Experience with AI-enabled productivity tools and automation platforms.
• Knowledge of integrations, metadata management, and system governance.
• Agile, product management, or business process improvement certifications are a plus.

Success Measures (First 12-18 Months)

• Increase CLM adoption across targeted business units.
• Deliver roadmap priorities supporting workflow automation, intake modernization, and reporting enhancements.
• Improve contract cycle times and reduce manual touchpoints.
• Expand AI-enabled contracting capabilities and user adoption.
• Establish scalable governance, training, and operational processes for enterprise-wide CLM growth.

Additional Requirements:

• This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $140,000

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].

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