Sr. Business Analyst

CARCO; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a Senior Business Analyst to enhance their healthcare client's candidate portal. The role involves leading requirements gathering, mentoring junior analysts, and driving solution development while ensuring stakeholder satisfaction through effective collaboration and process optimization.

Qualifications

• 5+ years of experience in business analysis.
• Expert-level proficiency in Jira and Confluence.
• Certification in business analysis or agile practices preferred.

Responsibilities

• Leads requirements elicitation and backlog refinement.
• Mentors junior analysts and builds stakeholder relationships.
• Facilitates agile ceremonies and promotes continuous improvement.

Skills

Analytical thinking

Problem-solving

Communication

Stakeholder management

Agile methodology

Education

Bachelor's degree in business administration

Degree in information technology

Tools

Jira

Confluence

Microsoft Office Suite

Job description

Job Summary

Cisive is looking for a Senior Business Analyst to lead the requirements gathering for a new candidate portal for our healthcare clients. This person will be an experienced and proactive leader who independently manages complex business analysis initiatives, possesses a strong understanding of business processes and methodologies, and demonstrates expertise in requirements elicitation, analysis, and documentation.

Duties and Responsibilities

• Leads Requirements Elicitation: Facilitates complex requirements gathering sessions with diverse stakeholder groups.
• Drives Backlog Refinement: Leads backlog grooming sessions, ensuring that user stories are well-defined, prioritized, and ready for development.
• Root Cause Analysis leadership: Leads root cause analysis efforts for complex issues, identifying systemic problems and recommending solutions to prevent recurrence.
• Develops Business Solutions: Works with stakeholders to define and design solutions that address complex business problems.
• Mentors Junior Analysts: Provides guidance and mentorship to associate and business analysts, sharing best practices and promoting their professional development.
• Manages Stakeholder Relationships: Builds and maintains strong relationships with key stakeholders, managing their expectations and ensuring their satisfaction.
• Facilitates Decision-Making: Supports the Product Manager and team in making informed decisions by providing analysis and recommendations.
• Process Optimization: Identifies opportunities for process improvement and leads initiatives to implement changes.
• Data Analysis: Conducts in-depth data analysis to provide insights and recommendations.
• Leads Testing Efforts: Develops comprehensive test plans, coordinates testing activities, and ensures that testing is conducted effectively to validate that solutions meet business requirements.
• Facilitates Scrum Ceremonies: Facilitates daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring they are productive and time-boxed.
• Removes Impediments: Identifies and removes obstacles that hinder the team's progress.
• Promotes Continuous Improvement: Facilitates retrospectives and encourages the team to identify and implement improvements to their processes.
• Jira Expertise: Optimizes the use of Jira for requirements management, workflow design, and reporting.
• Confluence Expertise: Establishes Confluence best practices for project documentation, collaboration, and knowledge management.
• Visio/MS Office Expertise: Creates complex process flows, diagrams, models, documents, presentations, and spreadsheets in Microsoft Office Suite (Word, PowerPoint, Excel, Visio), and provides guidance to others on their effective use.

Minimum Qualifications

• Bachelor’s degree in business administration, information technology, or a related field (or equivalent work experience)
• 5+ years of experience in business analysis, with demonstrated success in agile environments
• Advanced understanding of several products and interdependencies with the ability to recommend cohesive solutions
• Advanced analytical thinking and complex problem-solving skills
• Excellent communication, facilitation, and stakeholder management abilities
• Strong experience leading agile ceremonies and collaborating with cross-functional teams
• Expert-level proficiency in Jira, Confluence, and Microsoft Office Suite, including Word, Excel, and Visio
• Highly self-motivated and capable of working independently with minimal supervision
• Certification in business analysis or agile practices strongly preferred (e.g., CBAP, PMI-PBA, CSM, SAFe)