Business Systems Analyst – Senior

AHU Technologies Inc.; Washington (District of Columbia); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Washington is seeking an experienced Software Requirements Analyst to support OIS Applications. The candidate will capture and manage software requirements, communicate with stakeholders, and ensure high-quality application services. The ideal candidate has a Bachelor's degree in IT and at least five years of relevant experience. This role offers the opportunity to work closely with government agencies and partner organizations.

Qualifications

• At least five years of experience in software requirements analysis and documentation.
• Ability to communicate effectively with clients of all levels.
• Experience in creating user documentation and system documentation.

Responsibilities

• Capture, verify, and manage software requirements.
• Develop effective guidelines for documentation.
• Analyze and design computer systems to meet business requirements.

Skills

Software requirements analysis

Critical thinking

Excellent communication

Agile methodologies

Proficiency with Microsoft Office

Education

Bachelor’s degree in IT or related field

Tools

Jira

Visio

Job description

Overview

This position is housed under the Application Software Development (ASD) Team of the Client in direct support of OIS Applications.

Responsibilities

• Capture, verify, and manage requirements and requirements traceability in support of product development, test and delivery.
• Develop requirements, workflow and system analysis. Work with business stakeholders and users to develop software requirements and specifications for current system enhancements, new system functionality and new projects for use by customers.
• Analyze, design and evaluate computer systems to address and satisfy business requirements. Establish functional, non-functional and performance specifications.
• Develop effective guidelines and ensure all project documentation meets established guidelines. Conduct business and technical presentations for the customer. Provide innovative solutions to complex technical problems.
• Understand and communicate government policies and regulations, operational mission and goals for assigned programs. Collaborate with developers and QA to ensure business and system requirements are met, and to enhance functionality.
• Attend required training. Perform backup support outside of the primary position function as assigned.
• Responsible for the implementation and management of business aligned IT services. Ensuring the application platform is of high quality, defects free and adheres to industry standards for development, testing and deployment methodologies.
• Interface with DHS OIS and partner agencies to meet agencies’ priorities.

Qualifications / Requirements

• At least five years of experience in software requirements analysis and documentation.
• Ability to work with all levels of clients from end users to managers to obtain detailed system requirements. Excellent communication skills, facilitation, probing questions, and ability to translate feedback into documentable requirements.
• Critical thinking and analysis skills. Excellent writing skills to document stakeholder requirements at various levels. Experience in creating systems and user documentation. Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Experience with modeling tools such as Visio, and requirements management tools such as Contour or Jira; experience with Agile and SDLC methodologies.
• Interview and collaborate with stakeholders to obtain requirements; document and manage software requirements; support Developers, Test Team and client stakeholders; develop and update software documentation, user guides, design documents/RTMs, release notes, process analyses and SOPs; provide process and system diagrams.
• Experience with web-based case management, user portals, or data capture applications for human services (preferred).
• Bachelor’s degree in IT or related field or equivalent experience.

Notes

• The successful candidates will demonstrate knowledge, skills, and abilities listed, and will work closely with DHS OIS and partner agencies to ensure priorities are met.
• Contract job responsibilities include: Formulates and defines systems scope and objectives; modifies procedures to solve complex problems; provides consultation on complex projects as a top-level contributor.