Sr. AWS Developer, Managed Services

NeuraFlash; United States; On-site; USD 87,000 - 266,000; Full time

Job summary

NeuraFlash, Part of Accenture is seeking an AWS Sr. Developer to design and implement complex architectures for contact centers, leveraging Amazon Connect and Salesforce Service Cloud Voice.

Strong Python or JavaScript skills and AWS service knowledge are essential. You will collaborate with a Solution Architect, lead development tasks, and deliver end-to-end solutions with a focus on security, scalability, and best practices.

Qualifications

• Experience with hands-on programming (e.g., Python, Java, C#, .NET, Node.js).
• Experience building integrations across multiple systems, REST APIs.
• Knowledge of JSON format and related services.
• Strong troubleshooting and debugging skills.
• Experience with CloudFormation, AWS CDK, and Lambda Integrations.
• Logging experience with CloudWatch for troubleshooting.
• Experience implementing CI/CD or Infrastructure as Code.
• Experience architecting and building Amazon Connect.

Responsibilities

• Work closely with a Solution Architect to deliver successful contact center solutions.
• Provide technical advisory support during business process reviews, helping to identify customer requirements and processes.
• Provide technical details and solutions for functional User Stories.
• Configure Salesforce Service Cloud Voice and Amazon Connect solutions.
• Hands-on development of a Solution Design, leveraging best practices and programming principles.
• Lead a development team in distributing tasks and performing code reviews.
• Deliver technical end-user training and documentation.
• Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction.

Skills

Python

Java

C#

.NET

Node.js

REST APIs

JSON

Troubleshooting

CI/CD

Infrastructure as Code

Amazon Connect

CloudFormation

AWS CDK

Lambda

CloudWatch

Tools

AWS CloudFormation

AWS CDK

Lambda

Amazon Connect

DynamoDB

Step Functions

EventBridge

S3

Job description

• Salesforce Certified Administrator

Why NeuraFlash, Part of Accenture

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever‑evolving digital landscape with cutting‑edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post‑launch, we've earned the distinction of being Salesforce's #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI‑powered transformation. Here, you'll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI‑powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you're ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

AWS Sr. Developer

executes and implements complex solution designs by leveraging AWS-optimized architectures at enterprise scale. The Sr. AWS Developer should have a strong development background and be proficient in either Python or Javascript. This individual is expected to understand the core AWS services and apply best practices regarding security and scalability. This position is focused on delivering solutions for contact centers, specifically leveraging Amazon Connect. If you love implementing new technology and have a passion to write code, we'd love to talk to you!

Responsibilities

• Work closely with a Solution Architect to deliver successful contact center solutions
• Provide technical advisory support during business process reviews, helping to identify customer requirements and processes
• Provide technical details and solutions for functional User Stories
• Configure Salesforce Service Cloud Voice and Amazon Connect solutions
• Hands‑on development of a Solution Design, leveraging best practices and programming principles
• Lead a development team in distributing tasks and performing code reviews
• Deliver technical end‑user training and documentation
• Exercise independent judgment, and take the lead technical role on enterprise level projects with minimal direction

Required Skills

• Experience with hands‑on programming (e.g., python, java, c#, .NET, Node.js)
• Experience building integrations across multiple systems, REST APIs
• Knowledge of JSON format and related services
• Strong troubleshooting and debugging skills
• Experience with Cloudformation, AWS CDK, and Lambda Integrations
• Logging experience with Cloudwatch for troubleshooting
• Experience implementing CI/CD or Infrastructure as Code
• Experience architecting and building Amazon Connect
• In the absence of Amazon Connect experience, the below are preferred
  • Experience with AWS services commonly used in Connect solutions: DynamoDB, Step Functions, EventBridge,S3
  • Experience building Contact Centers with other technologies

Nice to haves

• Experience with WFM, CRM, and contact center solutions
• Experience with communications protocols and APIs such as WebRTC and SIP
• Experience with Contact Flow implementation, Lex integration, and contact center routing
• Advanced knowledge of AWS services and cloud architecture
• Familiarity with Salesforce Service Cloud
• Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
• AWS Cloud Practitioner Certification
• AWS Developer Associate Certification or Professional
• AWS Solution Architect Certification or Professional
• Salesforce Certified Administrator
• Salesforce Certified Platform Developer I

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted on 09/01/2026 and open for at least 3 days.

California Annual Salary Range

$94,400 to $266,300 USD

Cleveland Annual Salary Range

$87,400 to $213,000 USD

Colorado Annual Salary Range

$94,400 to $230,000 USD

District of Columbia Annual Salary Range

$100,500 to $245,000 USD

Illinois Annual Salary Range

$87,400 to $230,000 USD