Sr Associate Patient Coordinator - Vascular Surgery

Nebraska Medicine; Omaha (NE); On-site; USD 42,000 - 52,000; Full time

Job summary

Nebraska Medicine is seeking a Sr Associate Patient Coordinator for the Vascular Surgery service. You will obtain and organize medical records, schedule referrals, and coordinate with physicians, clinics, and patients to ensure timely, accurate patient charts and appointments.

The role emphasizes professional communication, teamwork, and attention to detail. Candidates should have healthcare scheduling experience, medical terminology knowledge, and the ability to manage multiple tasks with

Qualifications

• Minimum of one year of experience in a healthcare customer service environment.
• High school diploma or equivalent.
• Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience)
• Demonstrated verbal and written customer relations skills.
• Ability to work collaboratively and cooperatively with an interdisciplinary team.
• Knowledge of medical terminology.
• Demonstrated analytical, prioritizing and organizational skills.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers.

Responsibilities

• Obtain and handle medical records by communicating with patients and offices to create accurate patient charts.
• Coordinate patient referrals to clinical programs and services as part of a team.
• Register and schedule patients in a service-oriented, efficient manner per guidelines.
• Provide clerical support for scheduling and coordination of procedures within the organization.

Skills

Healthcare customer service experience

Verbal and written communication

Team collaboration

Analytical and organizational skills

Medical terminology knowledge

Education

High school diploma or equivalent

Associates degree in business, healthcare or related field (preferred)

Tools

EPIC electronic health records

Microsoft Office

Data entry

Job description

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:

First Shift (United States of America)

Sr Associate Patient Coordinator - Vascular Surgery - Full-time

Position Highlights:

Nebraska Medicine is now taking applications for a talented individual to join us as a Sr Associate Patient Coordinator - Vascular Surgery.

Shift:

• 40 hrs/week / Full Time / Benefits Eligible
• Monday-Friday / First Shift / 8:00 AM - 4:30 PM
• Location: Nebraska Medical Center

Why Work with Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary with Nebraska Medicine!

Sr Associate Patient Coordinator Description:

Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate. Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services. Provide clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned.

Required Qualifications:

• Minimum of one year of experience in a healthcare customer service environment required.
• High school diploma or equivalent required.
• Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.
• Demonstrated verbal and written customer relations skills required.
• Ability to work collaboratively and cooperatively with an interdisciplinary team required.
• Knowledge of medical terminology required.
• Demonstrated analytical, prioritizing and organizational skills required.
• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.

Preferred Qualifications:

• Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.
• Clinical background in assigned area preferred.
• Associates degree in business, healthcare or related field preferred.
• Medical Assistant or Nursing Assistant preferred.
• Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred.
• Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.