Sr. Architecture Governance Analyst

BlueCross BlueShield of Tennessee, Inc.; Chattanooga (TN); Remote; USD 110,000 - 140,000; Full time

Benefits offered by this job

Remote-first environment

Relocation assistance (if needed)

Job summary

BlueCross BlueShield of Tennessee, Inc. is seeking a Senior Architecture Governance Analyst to advance enterprise AI governance. You will own governance workflows, coordinate reviews with technology, procurement, compliance, and senior leaders, and drive improvements as AI adoption evolves.

The role emphasizes process management, ownership, and coordinating multiple stakeholders through complex workflows, with limited travel and on-site interviews in Chattanooga, TN as needed.

Qualifications

• Bachelor's or equivalent experience in computer science or related field.
• 5+ years in enterprise technology, governance, risk, or related areas.
• Experience leading cross-functional governance and decision processes.

Responsibilities

• Develops and improves governance processes, models, standards, and escalation paths.
• Organizes governance forums, agendas, and follow-up.
• Coordinates cross-functional reviews across technology, AI, privacy, legal, and procurement.
• Maintains demand and roadmap views, translating needs into requirements.
• Creates playbooks, templates, and training materials to enable adoption.
• Develops metrics and reporting to monitor value and risk.

Skills

Governance

AI governance

Stakeholder mgmt

Process design

Risk management

Agile

Education

Bachelor's Degree in Computer Science or equivalent

Job description

We are hiring a Sr Architecture Governance Analyst at BCBST! Join our Strategy and Architecture team and play a key role in how AI is evaluated, governed, and adopted across the organization. In this role, you will own and evolve AI governance workflows, coordinate complex reviews and approvals, and bring together technology, procurement, compliance, and senior leaders to support effective oversight of AI technologies and AI-enabled solutions. You’ll have the opportunity to strengthen a governance process, connect it with related enterprise functions, and independently identify and drive improvements as AI adoption continues to evolve. To be successful, you’ll bring strong process management and facilitation skills, a high degree of ownership and accountability, and the ability to coordinate multiple stakeholders through complex workflows. Strong candidates will have broad enterprise technology knowledge, an understanding of AI concepts and technologies, experience engaging senior leadership, and a track record of improving governance or operational processes. Experience with compliance, audit, policy, or regulatory considerations within a large IT organization is preferred.

Note: This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office. The role is primarily aligned to Eastern Time business hours, approximately 8:00 a.m.–5:00 p.m. ET. Limited travel may be required as needed. Sponsorship is not available for this role.

Job Responsibilities

• Governance Design & Operating Model - Develops, implements, and continuously improves governance processes, operating models, decision frameworks, supporting tools, standards, and escalation paths for enterprise technology, AI enablement, and vendor evaluation activities.
• Governance Forum Leadership - Organizes and facilitates governance forums, advisory groups, and working sessions by managing intake, agendas, stakeholder participation, decision documentation, and action follow-up.
• Cross-Functional Coordination - Coordinates the review of technology, AI, and vendor-related initiatives across business, architecture, security, privacy, legal, compliance, procurement, and delivery stakeholders to ensure informed and timely decision-making.
• Demand & Roadmap Management - Maintains an integrated view of demand, priorities, dependencies, risks, decisions, and outcomes; translates stakeholder needs into prioritized requirements and process improvements.
• Change Enablement & Adoption - Creates and maintains playbooks, templates, training materials, and communications; promotes adoption of approved processes and capabilities.
• Risk & Performance Oversight - Develops reporting, metrics, and management oversight practices to measure demand, adoption, value, process effectiveness, and risk; supports compliance with enterprise policies and standards.

Job Qualifications

• Education: Bachelor's Degree in a Computer Science related field or equivalent work experience is required. Equivalent years of experience are determined as one year of technical experience for every year of college.
• Experience 5 years – Experience in enterprise technology, product or program operations, governance, risk, procurement, portfolio management, business analysis, or a related field required. 3 years – Experience leading or facilitating cross-functional governance, product, intake, prioritization, vendor review, or technology decision processes required.
• Experience with product management, Agile, governance, risk, procurement, architecture, responsible AI, or technology lifecycle practices preferred.
• Experience performing technology governance and risk management, with demonstrated ability to translate requirements into practical workflows, decisions, and outcomes.
• Demonstrated expertise establishing and improving governance processes that support policy adherence, transparent decisions, and accountable execution.
• Ability to collaborate with cross-functional teams to explain and operationalize technology, AI, procurement, risk, and governance requirements.
• Excellent oral and written communication skills and business acumen to communicate complex technology, AI, procurement, policy, and governance topics to technical and nontechnical audiences.
• Ability to facilitate structured discussions, synthesize diverse input, document decisions, resolve ambiguity, and drive closure without relying on direct authority.
• Ability to manage roadmaps, backlogs, intake queues, action registers, dashboards, and supporting work-management tools.
• Agile mindset and working knowledge of Agile or product management methodologies.

Number of Openings Available 1

Worker Type: Employee

Company: BCBST BlueCross BlueShield of Tennessee, Inc.

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability. We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST. We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based. BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense. If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.