Manager Identity & Trust Engineering

BlueCross BlueShield of Tennessee, Inc.; Chattanooga (TN); On-site; USD 150,000 - 230,000; Full time

Job summary

BlueCross BlueShield of Tennessee, Inc. seeks an experienced Manager, Identity & Trust Engineering to lead strategy, engineering, and operational maturity of enterprise identity and security platforms across authentication, PAM, PKI, and secrets management.

You will guide architecture, automation, and lifecycle management while partnering with Security, Architecture, and Infrastructure teams to enable scalable, secure solutions.

Qualifications

• Bachelor's degree in a relevant field or equivalent years of experience.
• Equivalent years of experience are determined as one year of technical experience for every year of college requested.
• 5 years - Experience leading teams of technical resources in diverse disciplines is required.
• 5 years - Experience in information security or related field is required.
• 3 years- Experience in Security Engineering or in a related field required.

Responsibilities

• Oversee design, implementation, configuration, maintenance, and troubleshooting of security technologies.
• Develop and report metrics to measure the security program's efficiency and maturity.
• Provide subject matter expertise on security standards such as NIST, PCI, ISO 27001, MAR.
• Collaborate with CISO and leadership to present security status and drive risk reduction.

Skills

Leadership

Communication

Team management

Automation

Security strategy

Education

Bachelor's degree

Tools

Microsoft Office

Job description

The Identity & Trust Engineering team is seeking an experienced Manager, Identity & Trust Engineering to lead the strategy, engineering, and operational maturity of the enterprise platforms that protect identities, privileged access, certificates, secrets, and digital trust across BlueCross BlueShield of Tennessee. In this highly visible leadership role, you'll guide the evolution of modern identity and security capabilities including authentication, access management, privileged access management (PAM), secrets management, public key infrastructure (PKI), certificate lifecycle management, and application protection. You'll lead a team of engineers and security specialists, partner closely with Information Security, Architecture, Infrastructure, and Application Delivery teams, and drive automation, platform modernization, operational excellence, and technology lifecycle management. This role offers a unique opportunity to influence enterprise security strategy while enabling secure, scalable solutions that support business growth and digital transformation.

Note: While this is a fully remote role, final interviews onsite at our Chattanooga, TN headquarters will be required. Sponsorship is not available for this role.

Ideal candidates will bring:

• Expertise in enterprise identity, authentication, privileged access, PKI, secrets management, and digital trust capabilities.
• Demonstrated experience leading engineering teams responsible for security platforms, operational excellence, modernization, and technology roadmaps.
• Proven ability to partner with business and technology leaders to deliver secure, scalable solutions that reduce risk and enable business outcomes.
• Experience driving automation, process improvement, and capability maturity within complex enterprise environments.
• Strong communication skills with the ability to translate complex security concepts into clear business value for executives and stakeholders.

Job Duties & Responsibilities

• Oversee design, implementation, configuration, maintenance, and troubleshooting of multiple security technologies
• Develop, maintain and communicate policies, standards and procedures to manage security functions relative to information technology systems (including systems under development), networks, applications, and voice and data communications that are consistent with applicable regulatory and compliance requirements.
• Develop and report business‑relevant metrics to measure the efficiency and effectiveness of the Information Security Program, facilitate appropriate resource allocation and increase the maturity of the security program.
• Provide subject matter expertise on a broad range of information security standards and best practices, such as NIST, PCI, ISO 27001, MAR and others as applicable.
• Work with Information Security Directors, CISO and appropriate stakeholders to prepare and present relevant information on security status as required.

Job Qualifications Education

• Bachelor’s degree in a relevant field or equivalent years of experience is required.
• Equivalent years of experience are determined as one year of technical experience for every year of college requested.
• Experience 5 years - Experience leading teams of technical resources in diverse disciplines is required.
• 5 years - Experience in information security or related field is required.
• 3 years- Experience in Security Engineering or in a related field required.

Skills/Certifications

Information Security certifications such as the Certified Information Systems Security Professional Certification (CISSP) or Certified Information Security Manager Certification (CISM) is required or must be obtained within 2 years of acceptance of position. Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) Excellent oral and written communication skills. Strong interpersonal and organizational skills Must be a team player, be organized and have the ability to handle multiple projects Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles, and accountability

Number of Openings Available 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.

At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members.

We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability.

We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously.

Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST.

We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based. BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense.

If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.