SQA Analyst II

BlueCross BlueShield of Tennessee, Inc.; Chattanooga (TN); Remote; USD 70,000 - 90,000; Full time

Job summary

BlueCross BlueShield of Tennessee, Inc. is seeking an SQA Analyst II to support QA for provider portal and eligibility applications.

You will develop and execute test cases, identify defects, and validate functionality across UI, API, database, and integration points in an Agile environment. This role blends manual and automation testing using Selenium WebDriver or Playwright, with Java, SQL queries, and API automation tools.

Qualifications

• Hands-on experience creating and executing test cases, performing functional testing, and identifying defects.
• Experience with Selenium WebDriver or Playwright, plus familiarity with Java and automation testing practices.
• Strong SQL skills to write queries and validate data.
• API testing experience with API automation tools.
• Experience in Agile/Scrum environments and collaborating with teams.
• Balance manual testing with automation activities according to release needs.

Responsibilities

• Develop and execute test plans and test scripts for functional, automation and performance testing.
• Align QA practices with BCBST standards to ensure policy compliance.
• Review design docs and create E2E integration test scenarios for validation.
• Identify test data, build and run service/API validation scripts.
• Document test status and results, and assist in issue resolution.

Skills

Test case design

Functional testing

Selenium WebDriver

Playwright

Java

SQL queries

API testing

Agile/Scrum

Education

Bachelor's degree in IT/software

2 years software testing exp.

Tools

Bruno

REST Assured

Job description

We are hiring an SQA Analyst II on the Quality Assurance team at BlueCross BlueShield of Tennessee! In this role, you will support quality assurance for business-critical provider portal and eligibility applications. You will be responsible for developing and executing test cases, identifying and managing defects, and validating application functionality across integrated systems. You will work closely with application teams and external partners while participating in Agile/Scrum delivery activities. This role provides a blend of functional testing and automation, with opportunities to work across UI, API, database, system integration, regression, and end-to-end testing while helping ensure accurate, high-quality production releases.

Ideal Candidates

• Hands-on experience creating and executing test cases, performing functional testing, and identifying, documenting, and managing defects.
• Experience with Selenium WebDriver or comparable automation tools such as Playwright, along with familiarity with Java and automation testing practices.
• Strong SQL skills, including the ability to write queries and validate data within databases.
• API testing experience and familiarity with API automation tools such as Bruno, REST Assured, or similar technologies.
• Experience working in Agile/Scrum environments and collaborating effectively with application and technical teams.
• The ability to balance hands-on functional testing with automation activities based on application and release needs.

Preferred Qualifications

• Healthcare payer or healthcare application testing experience.
• Experience testing provider, eligibility, or similarly integrated web-based applications.
• Experience with system integration, regression automation, and end-to-end testing across upstream and downstream systems.
• Familiarity with hybrid automation frameworks and UI, web, API, and database validation.
• Experience supporting user acceptance testing and production deployment validation.

Note: This is a remote, work-from-home position, but the final round of interviews will take place on-site at our Chattanooga, TN HQ. Candidates located in the Eastern or Central time zones are preferred due to team collaboration and scheduling needs. Occasional after-hours validation may be required to support production releases as needed. Sponsorship is not available for this role.

Job Responsibilities

• Intermediate proficiency in testing strategy document preparation, developing test plans, use of relevant toolsets and defect lifecycle management.
• Aligns with and applies BCBST QA best practices to ensure adherence to the policies and procedures.
• Creating and executing test scripts for functional, automation and/or performance testing, and deriving testing requirements from functional/business requirements.
• Review technical design documents and develop E2E integration test scenarios to verify/validate the impacted components, interfaces and systems.
• Identify and create test data, build, and execute services/API validation scripts to ensure the quality of applications delivered by utilizing relevant toolsets.
• Document and communicate test status, results at the individual level.
• Assists in resolving the issues identified by team members.

Job Qualifications

• Education: Bachelor's degree in information technology/software engineering or relevant work experience in software industry or equivalent work experience required.
• Equivalent experience is defined as 2 years of professional work experience in software industry.
• Experience 1 year – Experience in API or webservices testing.
• 2 years - Experience in writing SQL queries and testing reports.
• 2 years - Experience in testing web, mobile, interfaces and back-end processing applications.
• 1 year – Experience in test automation or performance including troubleshooting issues.
• 1 year – Working experience with Agile delivery teams.
• Skills\\Certifications Accuracy and attention to detail.
• Must possess ability to maintain professional relationships with vendors and other external partners.
• Coding/ Scripting skills.

Number of Openings Available 1

Worker Type: Employee

Company: BCBST BlueCross BlueShield of Tennessee, Inc.

EEO Statement

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Company Culture

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability. We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST. We foster a culture where innovation is encouraged. That includes using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies. As roles become more advanced, we expect employees to leverage AI more broadly to transform how we serve members.

Remote Work Information

BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based. BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense. If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance.