Sr. Analyst, Technology Continuity

NBCUniversal; New York (NY); Hybrid; USD 95,000 - 125,000; Full time

Job summary

NBCUniversal seeks a Senior Analyst for Technology Continuity to support and implement crisis management plans across the enterprise. This hybrid role requires strong expertise in business continuity and technology continuity, with a focus on enhancing operational resiliency and managing critical technology recovery strategies.

Benefits

Medical, dental and vision insurance

401(k)

Paid leave

Tuition reimbursement

Variety of discounts and perks

Qualifications

• 3+ years of experience in business continuity or related role.
• Experience in large-scale system implementations.
• Ability to manage complex projects.

Responsibilities

• Develop and maintain technology continuity plans.
• Analyze technology continuity plans and suggest enhancements.
• Provide incident management support during events.

Skills

Business continuity

Technology continuity

Disaster recovery

Client-service

Project management

Process improvement

IT infrastructure

Analytical skills

Leadership

Education

Bachelor’s degree in information technology

Bachelor’s degree in Computer Science

Bachelor’s degree in Project Management

Bachelor’s degree in Business Continuity

Tools

Fusion

JIRA

ESRI/ArcGIS

Emergency notification solutions

Job description

• Business Segment: Operations & Technology

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

The Senior Analyst, Technology Continuity, working under the direction of a Director of Technology Continuity, is a critical part of the Business Continuity/Crisis Management (BC/CM) team that will support, develop, maintain, exercise, and implement continuity and crisis management plans and solutions across the enterprise.

Responsibilities

· Liaise with key stakeholders to assist in the development and ongoing maintenance of technology continuity plans and exercises across the NBCU portfolio.

· Analyze technology continuity plans, identify gaps and suggest enhancements to address deficiencies to increase preparedness, response capabilities, and overall resiliency.

· Provide incident management support during events and disruptions.

· Assist in developing after action reports following incidents, exercises, and disruptions.

· Analyze and assist with designing continuity strategies for recovery of critical technology, and overall operational resiliency.

· Assist with the development of status reports on operations and individual business preparedness and recoverability as well as prepare management summary reports.

· Support enterprise BC/CM processes utilizing workflow tools (i.e. Fusion, JIRA, ESRI/ArcGIS, emergency notification solutions, and other tools as needed).

· Identify and analyze critical infrastructure that supports NBCU Technologies.

Qualifications

Required Qualifications:

· 3+ years of experience in business continuity, technology continuity, disaster recovery, or related role

· Demonstrated success in supporting large-scale system implementations

Desired Qualifications:

· Bachelor’s degree in information technology, Computer Science, Project Management, Business Continuity, or related field

· Experience as a Salesforce Administrator

· Experience developing proactive strategies for large organizations with multiple locations and multiple business lines

· Ability to provide excellent client-service while also able to influence business partners with alternate approaches or solutions

· Ability to interact effectively with many levels of management

· Comfortable working in a federated model using influencing and supporting skills

· Excellent personal leadership skills – proven ability to build, develop and motivate a team

· Proactive, well organized, and results-oriented

· Experience managing complex projects and providing solutions to business challenges

· Prior experience in production or media environments

· Proven success in process improvement for large, complex operations

Desired Characteristics:

· Tech-savvy – You have a strong understanding of IT infrastructure, networking, databases, and cloud technologies. You are an MS Office whiz and can take on new software with ease.

· Executer –You get things done! Using strong business acumen, inciteful analytical skills, and superior organizational skills you manage through competing priorities within a matrixed environment

· Communicates with ease – You have a way with words; written and verbal

· Cool Under Pressure – You handle stressful situations with ease and professionalism while juggling multiple stakeholders and competing priorities

· Team Player –Coordinates and collaborates in a meaningful way

Additional Information:

This position has been designated as hybrid, generally contributing from the office a minimum of four days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $95,000-$125,000.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [emailprotected] .